Lola S.
overall satisfied with this platform
overall satisfied with this platform

BigCommerce is the world's leading cloud ecommerce platform for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce enables businesses to grow online sales with 80% less cost, time and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies and industry-leading brands.
BigCommerce (bigcommerce.com) has 443 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Lola S.
overall satisfied with this platform
JeLii A.
I started my website with bigcommerce in 2021 I didn't want to pay anyone to build my online boutique. So first off self taught it was a little frustrating but I can say that I enjoy bigcommerce themes because I can customize them in a lot of ways. Downfall is that their aren't many free themes but you can tweak them a bit though. I had left Bigcommerce because I do not have a filter option with my plan it's only for the $300 plan. However i really loved my site it wasn't a cookie cutter look like shopify. I hate shopify it's so basic and simple like everyone else's theme like I can spot a shopify store when entering a site. I am back with Bigcommerce after 1.5yrs because I miss how my website was looking so high-rnd because I took the time to teach myself and put in the work. Now I never had a customer service issue with them compared to shopify but again that was back in 2021 so we shall See.
Mar
Could give you 5 stars but still needs improvement. Too many novice people on first level support. Otherwise, expert people.
Otilia
Big commerce in paying. But it is important to not withdrawal only the bonus. I withdraw twice...and i received my money.
Thomas
We run our store on BigCommerce. It offers a good experience in general. It is pricey once they start charging for extra orders etc. Support generally is good via chat, the ticket system is also ok. Features are not the best, Shopify for instance seems to have more and also has more and better apps. No subscription feature to use, even the apps available to offer subscriptions aren't great. Have considered moving to Shopify and may well do in the future.
Ricky S.
Tried out the trial and so far so good. I don't know if this platform is easier than shopify as I have 3 stores with them but I do like the fact that they are cheaper and supposedly have an easier way with partnerships to sell difficult items such as CBD. So we'll see but so far so good.
Hermes
Bigcommerce is an excellent platform to launch your first store. They have all the selling tools needed to succeed. Their customer service is outstanding. When you grow, however, you need additional tools and apps that are limited or not easily available. They seem to be a bit slow at improving or updating features needed for today's eCommerce demands. Overall, it is a great platform to start an online business.
Paige D.
I like mostly everything using BigCommerce but I love the most is You’ve got over 40 integrated payment gateways to choose from. With the one-click setup, mobile payments, and multiple currencies supported, BigCommerce does its best to get you paid fast. Payment providers include: PayPal Stripe Square Apple Pay Amazon Pay Adyen and many more..