BigCommerceReviews of bigcommerce.com

Great job for some 10 years.

Very good service

Very pleased with BigCommerce for over 8 years

BigCommerce has a fairly easy to use interface. However when editing multiple items in multiple categories, it's very tedious. I've never used another platform like this, so I can't compare it to any of the other platforms out there. So far I'm pleased with BigCommerce.

Just found out that my site is so slow it could barely be worst. Two years ago I had my site refreshed for Big Commerce, now I find out Big Commerce is no longer supporting the original theme I started with. This was called their Blueprint theme and now they are supporting a stencil theme. This means everybody had to spend $2-$6000 to upgrade their site!! I pay $70 a month for the last 4 years and now I received a quote of $5000 to upgrade my site! Just so I can have the pleasure of having Big Commerce be my host! Goodby Big Commerce, you are the worst!!

There is issue with my website layout I brought up years ago and it was never fixed. Its annoying having to constantly change passwords. Designing a regular page without products for sale is very difficult. Cant figure out how to get year end reports or spread sheets so have to add it up manually. Would not recommend.

The only issue I have is there Invoice/shipping templates, try folding one and putting it into a shipping label, Take a look at maybe Quickbooks who seem to know how to create a template that does not need custom folding to fit properly in to a Packing List enclosure. I have asked about this over the years but so far the person who must read it is blind because it's never been addressed.

They may be OK for a small T-shirt or jewelry mom-pop shop. Multiple warehouses, virtual products with physical option and inventory control? I think not. You should consider a platform that can adapt with your changing business, not one that forces you to adjust your business to suit their platform. Can't justify their pricing model either. Would not recommend.