BigCommerceReviews of bigcommerce.com

For the most part user friendly. Wish there were more options for reports to review historical sales for comparision. Maybe what products have sold the most.

5 stars! Excellent ecommerce service. Highly recommend Big C.

Any time I have called for assistance from Big Commerce I have been 100% helped by a friendly courteous member. If the person I first spoke with did not know the solution they got me to someone that did. We are a small business and Big Commerce delivers as if we were a Fortune 500 company!

I think Big Commerce is a wonderful medium to host my business. I have been using it now for over 6 years. I am very happy with the help I receive when I lodge a ticket and there is a lot of information available through the BigComemrce University Help links. However, it is mainly suited to the retail environment for clothes I think. I sell books and I would like more flexibility with the type of coupons and discounts I can offer, especially when some of my clients are schools, libraries as well as the general public. On the whole I am very happy.

Big Commerce is the best E Commerce store I have come across. I have had to use the Online Chat on numerous occasions when I was setting up my store. This feature is amazing and they have always had the answer. Highly Recommend Big Commerce.

We have been using Big Commerce for over 7 years now and love the functionality of it compared to other platforms. The online technical support is great too and we use this very often!

It's a good online marketplace. There are some issues such as how to consolidate shipping on multiple purchases. (Example, 1 pair of earrings, shipping $10. 2 pair of earrings - another $10 when in fact 2 pair of earrings can ship together for $10 - $12 with insurance. Also, many of my category pages are scrambled with overlapping images. Big Commerce won't work with me because I subscribed to them through Homestead. Homestead can't work with me because it is a Big Commerce issue. So now I have to unsubscribe with Homestead, my website provider in order to get this cleared up with BigCommerce, my storefront site provider. What a pain.

Big Commerce is great in so many ways. Never any down time. I never have to worry about the store being hacked. It's easy to maintain, make updates, take inventory, export names and addresses, track packages, compare stats, and even enter orders that come by mail. I haven't yet taken full advantage to all that can be done but after 3 years since launching, I have never had a bad experience--even with support.