Big CartelBig Cartel is an e-commerce platform that gives creators, artists, makers, and small brands from all over the world the power to open their own online stores and make a living doing what they love. Since 2005, we’ve helped people sell over $3.5 billion of their work while remaining a 100% independent company. Driven by our passion for creativity and innovation, we stand as a haven for small brands connecting their passion with opportunity.
Big Cartel (bigcartel.com) has 438 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Jae'da
I love trustpilot because I like the system like their system that they have. It’s very easy and trustable. review is very nicely written and I just love it.
Response from Big CartelSep 9, 2026
Thanks so much for the five stars and for taking the time to leave a review! We really appreciate your support and kind feedback.
Napash B.
The company is professional ,prompt,& very helpful in guiding me to do my very best. Great resources and keep up the great work, thank you !
Response from Big CartelSep 9, 2026
Thank you so much for the kind words! We’re so glad to hear you’ve found our team and resources helpful. We really appreciate your support and are always happy to help along the way!
Adam Mihara F.
I was looking for an affordable way to put my homemade products on a shop-able website. There were a few options out there but Big Cartel was the most economical and feature-filled one I found. After using it for the past 6 months, I give it a full 5 star rating. It's easy to use and works well on both laptop and phone app (Android).
Response from Big CartelSep 8, 2026
Thank you so much for the 5-star review! 💛 We’re thrilled to hear Big Cartel has been an affordable and easy-to-use home for your homemade products, and that things have been working well for you on both desktop and Android. If you ever need a hand or want to explore more of what you can do with your shop, our Help Center has plenty of guides and resources: https://www.bigcartel.com/resources/help And if you can’t find what you need there, you can always reach out to our Support team through the chat we’re happy to help!
Trap Scholar Clothing L.
i love my shop
Response from Big CartelSep 8, 2026
And we love that you love your shop! If you ever need a hand or want to explore more of what you can do with your shop, our Help Center has plenty of guides and resources: https://www.bigcartel.com/resources/help And if you can’t find what you need there, you can always reach out to our Support team through the chat we’re happy to help!
Michaela R.
Quickly switched over from shopify after I had seen it was less expensive and has no hidden fees like the other companies. Big Cartel is much more user friendly for me and my customers! I love it
Response from Big CartelSep 8, 2026
We love hearing this! 💛 Making it simple and affordable for artists and small businesses to sell their work is exactly what we’re here for. We’re so glad the switch has been a good fit for both you and your customers! If you ever need a hand, you can find guides and resources in our Help Center: https://www.bigcartel.com/resources/help or reach out to our Support team anytime through chat. Thanks for choosing Big Cartel!
Pine
Trustworthy site host that has a friendly interface, unique store designs, and offers a lot for an affordable price! Honestly, I am a fan!!
Response from Big CartelSep 8, 2026
We’re so happy to hear you’re a fan! 💛 Keeping Big Cartel affordable, easy to use, and full of ways to make your shop feel like your own is a huge part of what we’re all about. Thanks so much for the kind words and for choosing Big Cartel! If you ever need help along the way, you can find guides in our Help Center: https://www.bigcartel.com/resources/help — or reach out to our Support team anytime through chat. We’re always happy to help!
Elaine T K.
I enjoy using this platform. It is easy to use and I can switch out my products if they don't sell. And, if/when I choose to expand it's great to know that they have a very low fee to upgrade to add more products to my store.
Response from Big CartelSep 8, 2026
Thanks so much for sharing this! 💛 We love hearing that Big Cartel has made it easy to manage your products and gives you room to grow when the time feels right. Keeping things simple and affordable for independent sellers is a big part of what we’re here for. If you ever need help as your shop grows, our Help Center has plenty of useful guides: https://www.bigcartel.com/resources/help and our Support team is always available through chat if you need us!
Regina Zerecero A.
Very good UX
Response from Big CartelSep 8, 2026
Thanks taking the time to review 💛 We’re glad you’re enjoying the Big Cartel experience and finding it easy to use. If you ever need a hand, check out our Help Center at https://www.bigcartel.com/resources/help or reach out to our Support team through chat. We’re happy to help!
