Big CartelReviews of bigcartel.com

Very helpful teal human help guidance its pretty amazing

The willingness, patience and responsiveness of service was very helpful. I like the way the service starts with AI but then a person steps in and answers tricky queries. I also found the service people knowledgeable and friendly. They got my jokes too. Thanks for your help and for answering my many questions.

The platform is amazing and easy to use for my business, it's fun for me to use it and customize it to look how I want.

The majority of people leaving 1-star reviews seem to have gravely misunderstood what Big Cartel actually is. Big Cartel is a platform that allows people, mainly artists, to build their own independent stores. It is not a marketplace like Etsy or eBay, where you can browse multiple shops and expect the platform itself to step in if something goes wrong. Big Cartel is essentially a very, very simplified version of Squarespace, Wix, or Shopify. I think what confuses people is the fact that every shop uses a .bigcartel.me domain, which makes many assume it’s a centralized marketplace or social media-style platform. It isn’t. It’s much closer to creating a Ko-fi shop page. If you’re having an issue with a store like creator.bigcartel.me not shipping your order, that is 100% the responsibility of the creator, not Big Cartel. In that case, you should contact PayPal, Stripe, or your bank to request a refund. Leaving a 1-star review for Big Cartel over this is equivalent to giving Google a bad review because someone didn’t reply to an email you sent via Gmail. As a store builder, however, Big Cartel is actually very good. The learning curve is extremely small, and in under an hour I had a fully functional store set up with all the integrations and extensions I wanted. The pricing is also pretty okay. My main recommendation is to make the purchasing of domains for Big Cartel easier. When I opened the page to look into getting one for myself, I noted that the domain store was in French for some reason and...well, that was confusing for me.

I’ve been using Big Cartel for years and it’s perfect. Initially I used the free plan, but soon moved on to a paid plan with inventory. There are no hidden charges and 0% taken on sales, just the monthly or annual charge. I am an artist and I love the way that the theme I chose is visual. Customers can see the artwork instantly and also 4 more images if required. Any queries I have had when using the site, which have been few, have been answered quickly by a friendly customer service team and resolved. I don’t understand the negative reviews, in my experience it’s been a great shop window and website/shop for me.

Intuitive, Easy to use and simple. Im an artist and sell art prints and original art. I set up my store on the couch at my mother in laws house in 2019/2020 and have used it for the past 5 years. There are limitations - but if you are just starting out- it’s a perfect choice.

Fijne website om je eigen webshop mee op te kunnen zetten. Erg simpel en snel te creëren en ik ben blij dat het ook mogelijk is om een gratis pakket te nemen. Het enige nadeel is dat ze geen IDEAL of Nederlandse bankrekeningen als betaalmiddel voor klanten ondersteunen.

Great business I love them