Big Bear VacationsReviews of bigbearcabins.com

Wanted to love this place. The front desk people were amazing and friendly. Wish the cabin was inspected prior to rental. I selected this cabin for the jacuzzi tub and fire place. Neither worked. Waisted 1 out of 2 days of my trip waiting to have it fixed . bottom line i gave up another jaccuzzi cabin for this one and it wasnt working. I was hoping management would switch me to another cabin but no manager was available at all until check out morning. Really dissapointed. Filled out a complaint. Was told we would be contacted. Weeks later nothing. Sad my kids had to have a frustrated mom for their only vacation of the year.?cant get that time back

Great cabin within five minute walking distance to village. Location location! Had a great little private sledding hill behind the home. Comfy and cozy. Only thing to mention, which they generally tell you prior to renting, bring your own coffee because it's not supplied. I would definitely rent here again.

Great visit.

Very relaxing cabin. Will do this again .

Great cabin had lots of fun

Booking fee for 1 night was $578 for a one bedroom cabin. Upon arrival there were empty beer cans all over the front porch. Inside the thermostat was broken and hanging off the wall. We were in the dead of winter so that was horrible. Beds were broken. Furniture and fixtures were cheap and not maintained. Back porch looked like a disaster. The whole place looked like a frat house was there the night before. I honestly don't even know if the place was clean. I informed Big Bear Vacations about the whole experience and how awful it was. They did not comp the night and only gave me a small portion off the bill. Will never stay at one of their places again. RENTERS BEWARE!!!!!!

Had an incredible stay with Big Bear Vacations in Febuary of 2019. Our cabin was beautiful, so comfortable and cozy. It had all the comforts of home, all of of that combined with the picturesque snow covered landscapes with the peace and quiet of nature makes for all time memorable vacation. The Big Bear Vacations staff was so friendly and helpful and went out of their way to make sure all of our needs were met. My family and I are already planning our next stay.

Fantastic cabin! Everything from check in process with very kind personnel, to the overall property was excelent. The unit is recently remodeled and looks very nice. Beds are comfortable, place is very clean. Location is walking distance to Bear mountain. Pictures on the site describe perfectly well the overall of the unit. I would definitely stay here again next time.