Jayde O.
Excellent experience
Excellent experience. Unfortunately when my item was checked by the BAB team it had a quality issue, and so did the replacement! To be clear, this was a quality issue with the supplier and NOT BAB. I was so relieved to have the BAB thoroughly inspecting my items before forwarding, as trying to return them from Australia would have been very annoying and probably expensive. The BAB handled the returns and inspection of the replacement items with excellent communication and without a hitch. 3rd time was the charm and I love my item. Absolutely 100% worth the service fee going through BAB. Thank you BAB team!!