I would give zero stars if I could. I won an item when the auction ended and then suddenly 24 hours was added back onto the timer. I can assume it's because I won an expensive piece of jewelry for a very low price. I reached "John" by phone who was communicative, however, he said that the auction never ended and that perhaps I had a problem with "cookies" that affected what I saw on my system. I know what I saw and it wasn't a glitch on my end. I wouldn't recommend this site.
Response from Bids.comNov 26, 2019
Dear Customer,
All our Auctions have one start and one end time, timing process is not manipulated or changed by us in any matter, browser problem can cause such synchronisation issues. Please refer to our support team at [email protected] for further assistance and acceptable resolution for your case.
Thank you,
Bids Support Team
DB
David B.
What a scam site
What a scam site. bidz or bids it's the same rip off site.won an auction for a watch and it never arrived.when I contacted them they said that it was the suppliers fault and credited my account.won a similar watch after depositing more money to my account to pay for it,again it never arrived.Don't waste your time or money on these scam artists!!
Response from Bids.comJul 16, 2019
Dear David,
We are Bids.com, our project was launched December 2018.
You are referring to other company bidz.com = ebidz.com try reaching out to those companies.
Bids.com has no relationship whatsoever with those companies.
However we invite you to check our auctions on Bids.com
Thank you,
Bids Support Team
ME
Michael E.
After receiving a notification that I…
After receiving a notification that I had won an auction and paying the invoice, I received a notice that technical difficulties voided this auction. The following day BIDS ran the footer notification that I had won this auction. My lawyer will be back in his office on 7/8/19. I have been in contact with him. We will see how this turns out. Right now I would give BIDS zero stars if possible!
Response from Bids.comJul 13, 2019
Dear Michael,
First of all let to express our sincere apologies for the created inconvenience and unpleasant experience.
However we have managed to successfully solve tech issues you had faced when order got canceled.
As we have explained in the email we sent right after your order had been canceled by our system, at the time you were still able to buy the item, that specific product had been already removed from the site and due to a synchronisation delay between our manage interface and site’s environment, the item shouldn’t be available when you could see it still available.
As that specific item is no longer available please check other interesting auctions featured on Bids.com
Please understand that we are direct responsible for the created situation so we fully understand and stand with you on this.
For sure you have no fault in our system failure and we like to offer you a consolation discount of $25 for any of your future purchase on Bids.com - please write us to support email and refer to your canceled order number and your name to be able to receive the discount.
We would be happy for you to accept our sincere apologies together with the discount offered and remain for future with Bids.com
Your understanding is greatly appreciated.
Thank you,
Bids Support Team
SP
Stéphanie G.
The dice are loaded and bids are twisted! A non'ethic site
I won a '14K ROSE GOLD PERIDOT NECKLACE CERTIFIED IMPERIAL' for USD 2,00 last monday morning and paid a global amount of 48,60 USD, as I live abroad and shipping fees are very high.
Stil, within one hour, the transaction was cancelled under the pretext Bids DID NOT HAVE ENOUGH STOCK TO FULFILL MY ORDER and my payment was immediately refunded, surely because the bid wasn't high enough, but I wasn't responsible for this state of things, these are the bidding rules!
And when checking on the website, I could see there were 2 of these at least available ...
So I'm just really wondering whether it's a true an authentic bid site with authentic bidding rules, all the more that I had already won a 3,00 USD ring 2 months ago and there again, it was stated they had run out of stock on this item too ... or am wondering indeed if everything is twisted!
So I had a really poor experience with Bids and won't recommend it to anybody, sorry, since I believe the dice are loaded right from the beginning!
Cheers and enjoy!
Response from Bids.comJul 13, 2019
Dear Stephanie
First of all let to express our sincere apologies for the created inconvenience and unpleasant experience.
However we have managed to successfully solve tech issues you had faced when order got canceled.
At the time you were still able to buy the item, that specific product had been already removed from the site and due to a synchronisation delay between our manage interface and site’s environment, the item shouldn’t be available when you could see it still available.
As that specific item is no longer available please check other interesting auctions featured on Bids.com
Please understand that we are direct responsible for the created situation so we fully understand and stand with you on this.
For sure you have no fault in our system failure and we like to offer you a consolation discount of $25 for any of your future purchase on Bids.com - please write us to support email and refer to your canceled order number and your name to be able to receive the discount.
We would be happy for you to accept our sincere apologies together with the discount offered and remain for future with Bids.com
Your understanding is greatly appreciated.
Thank you,
Bids Support Team
RT
Robert T.
2 items I won and I got out of stock so…
2 items I won and I got out of stock so why should I lose my time going to your site
Response from Bids.comJul 13, 2019
Dear Robert,
First of all let to express our sincere apologies for the created inconvenience and unpleasant experience.
However we have managed to successfully solve tech issues you had faced when order got canceled.
At the time you were still able to buy the item, that specific product had been already removed from the site and due to a synchronisation delay between our manage interface and site’s environment, the item shouldn’t be available when you could see it still available.
As that specific item is no longer available please check other interesting auctions featured on Bids.com
Please understand that we are direct responsible for the created situation so we fully understand and stand with you on this.
For sure you have no fault in our system failure and we like to offer you a consolation discount of $25 for any of your future purchase on Bids.com - please write us to support email and refer to your canceled order number and your name to be able to receive the discount.
We would be happy for you to accept our sincere apologies together with the discount offered and remain for future with Bids.com
Your understanding is greatly appreciated.
Thank you,
Bids Support Team
JT
James T.
Your order has been canceled
A acceptable response would have been we will honor the auction you participated in and won and request another watch from the manufacture Order BIDS2035
Your order has been canceled
Order BIDS2035 was canceled because we did not have enough stock to fulfill your order and your payment has been refunded .
Yet for the next 9 days you are auctioning off the same kind of watch?
James H Timmons,
Not even a reply from them. If you win a high $ item cheap. forget about getting it from them. This is the second time in 1 week because they did not have the stock yet same watch was on auction each of the next 9 days.
This company has absolutely no integrity.
Response from Bids.comJul 13, 2019
Dear James,
First of all let to express our sincere apologies for the created inconvenience and unpleasant experience.
However we have managed to successfully solve tech issues you had faced when order got canceled.
As we have explained in the email we sent right after your order had been canceled by our system, at the time you were still able to buy the item, that specific product had been already removed from the site and due to a synchronisation delay between our manage interface and site’s environment, the item shouldn’t be available when you could see it still available.
As that specific item is no longer available please check other interesting auctions featured on Bids.com
Please understand that we are direct responsible for the created situation so we fully understand and stand with you on this.
For sure you have no fault in our system failure and we like to offer you a consolation discount of $25 for any of your future purchase on Bids.com - please write us to support email and refer to your canceled order number and your name to be able to receive the discount.
We would be happy for you to accept our sincere apologies together with the discount offered and remain for future with Bids.com
Your understanding is greatly appreciated.
Thank you,
Bids Support Team
MY
myaseen
they canceled the order after i won the…
they canceled the order after i won the bid .. it seems that if you bid less than the cost price they cancel the order ..
fake bidding site .. don't waist your time.
Response from Bids.comAug 5, 2019
Dear Customer,
First of all let to express our sincere apologies for the created inconvenience and unpleasant experience.
However we have managed to successfully solve tech issues you had faced when order got canceled.
Your order had been canceled by our system as that specific product got removed from the site earlier and due to a synchronisation delay between our management interface and site’s environment, the item shouldn’t be available when you could see it still available.
As that specific item is no longer available please check other interesting auctions featured on Bids.com Please understand that we are direct responsible for the created situation so we fully understand and stand with you on this.
For sure you have no fault in our system failure and we like to offer you a consolation discount of $25 for any of your future purchase on Bids.com - please write us to support email and refer to your canceled order number and your name to be able to receive the discount.
We would be happy for you to accept our sincere apologies together with the discount offered and remain for future with Bids.com
Your understanding is greatly appreciated.
Thank you,
Bids Support Team
RI
Riley
Won item
Won item. Order cancelled because they could not fulfill order. Do not have postings that cannot be fulfilled.
Response from Bids.comJul 13, 2019
Dear Riley,
First of all let to express our sincere apologies for the created inconvenience and unpleasant experience.
However we have managed to successfully solve tech issues you had faced when order got canceled.
As we have explained in the email we sent right after your order had been canceled by our system, at the time you were still able to buy the item, that specific product had been already removed from the site and due to a synchronisation delay between our manage interface and site’s environment, the item shouldn’t be available when you could see it still available.
As that specific item is no longer available please check other interesting auctions featured on Bids.com
Please understand that we are direct responsible for the created situation so we fully understand and stand with you on this.
For sure you have no fault in our system failure and we like to offer you a consolation discount of $25 for any of your future purchase on Bids.com - please write us to support email and refer to your canceled order number and your name to be able to receive the discount.
We would be happy for you to accept our sincere apologies together with the discount offered and remain for future with Bids.com
Your understanding is greatly appreciated.
Thank you,
Bids Support Team
