Dear Jendery,
Order BIDS2075 hasn't been canceled, we have confirmed this by emailing the tracking number 9461210200864642459623 - Current Status: Pre-Shipment
Please leave a few days for status update.
July 22 - Delivered
Thank you,
Bids Support Team
WI
william
It was good over all
It was good over all, just took a couple months to get my stuff.
LU
Larry U.
A person can lose just to much money …
A person can lose just to much money before he or she is aware of it! I spent more than $500 in know time, plus without much to show for my money!
There must be some changes in the game for it to make it more worthwhile to play!
Thanks for listening...
KA
Kathy
I was surprised to see the quality and …
I was surprised to see the quality and size of the jewelry. Not at all what I expected.
DA
Danka
A lot of fun, a liitle of value
I have a mixed feeling about bids.com penny auction. On one hand it is the hazard junkies heaven, a little addictive site with a possibility to win big. On the other hand, it's impossible to win big, so you would be left with the prize money to choose from very unappealing, but expensive items.
The prize money should not be called the bidspoints, because there are NOT bids points. Actually one prize money point is equal ( or close to) $1, while a bid point is equal $0.33. This is not explained clearly on the site.
Also, in one of my bidding wars, I noticed that different people have been bidding against me in a sequential matter. In other words, I was always bidding with one person at any given time. Once that person stopped bidding, another person came, and my bids alternated with just one person again.... as though they knew that current bidder just stopped to bid. If they didn't know, I would expect to see at least 3 people bidding. It could be coincidence, but it spooked me a little.
It is great to learn that bids.com management is closely monitoring the reviews. After all, the company image is very important. Unfortunately I have to take another star from my review, because the same management have no time for customer support.
Last week I called twice to ask when my order (placed and paid on January 4) will be shipped. First time the nice customer service representative told me that he needs to contact another departament and he would call me back( or email) within 20 hours. Of course, nobody contacted me, so I called again to learn that the money I won will be shipped on Friday ( January 27th), which did not happen. I try to call today (Monday, January 30th) numerous times with no success.
Incidentally, this is a penny auction, when all the items got at least one bid. But bids.com ( which is part of bidz.com) is auctioning items that are NOT in house, as though they (bids.com ) expect some items to have no winners... I wonder if this is a red flag for the fraud department, which is a part of the company itself anyway.
Response from Bids.comJan 19, 2017
Hello Danka,
Thank you for taking your time in leaving us your feedback. Your points on merchandise and BidsPoints are noted! As I'm currently writing this response, we are acquired new and exciting merchandise, which will be live on auction shortly. We are sorry to hear you were not satisfied with our prize store gifts. In regards to sequential bidders, we have no control of bidder behavior. There are many penny auction strategies available on the web which seem to connect with your experience. However, if you ever run into any suspicious activity, email us at [email protected] with a email subject line of "Attn Fraud Dept.". We have a fraud team monitoring our website on a daily basis - we take bidding fraud very seriously, Danka.
Thank you,
Edward