Bicycle BoothReviews of bicyclebooth.com

Response from Bicycle BoothDec 23, 2020

Hello Tony, Thank you for your time and effort sharing your experience with us. We at Bicycle Booth ensure that our valued customers feel assured and in safe hands. We'll make sure to share this feedback to our store team to better the service even more! We look forward to be of service with you again in the future. Thank you for your support! Team Bicycle Booth!

Response from Bicycle BoothDec 23, 2020

Hello Sandra, We can assure you that we are a legit company and we have already delivered thousands of orders. As we checked your case is being handled by one of our customer service representative already. We are sure that your case will be resolved and all ways to help will be offered to you, we would like to reassure you that our Management is closely monitoring your case and won't be taken any less than important and urgent. Once again, our sincerest apologies for all the inconvenience this has caused you and hoping to be able to atone for all of this trouble. Team Bicycle Booth

Response from Bicycle BoothDec 23, 2020

Hello Ev, Thank you for taking time sharing your experience with us. We are working very hard to meet expectations such as yours, glad that we hit the mark! We look forward to be of service with you again in the future. Team Bicycle Booth.

Response from Bicycle BoothDec 20, 2020

Hello David, Thank you for your kind review. We can assure you that we are a legit company and we have already delivered thousands of orders. As I checked your case is being handled by one of our customer service representative and already provided your tracking number and the link where you can track it. Also our system sent you an automatic shipping confirmation email. You can check your spam inbox, Incase you did not receive it, you can always reach out to us and we will be happy to assist you. Once again, our sincerest apologies for all the inconvenience this has caused you and hoping to be able to atone for all of this trouble. Happy Holidays! Team Bicycle Booth

Response from Bicycle BoothDec 21, 2020

Thank you for reaching out and We sincerely apologies for the delay. We strongly suggest that you contact us at [email protected] or if a representative is already at your case we'll make sure that it'll be resolved in a win/win situation. We are confident that we will resolve this matter. Team bicycle booth.

Response from Bicycle BoothDec 21, 2020

Hello Marilyn, Thank you for sharing your review to us. We are happy that you are satisfied with our customer service. We are lucky to have Christopher in our team. We'll make sure to share this feedbacks to our store team to better the service even more! We look forward to be of service with you again in the future. Stay safe! Team Bicycle Booth.

Response from Bicycle BoothDec 19, 2020

Hello Mel, Sorry to hear about your bad experience. We already inspected your case and found out that you are being handled by one of our sales representative though we are sure that your case will be resolved and all ways to help will be offered to you, we would like to reassure you that our Management is closely monitoring your case and won't be taken any less than important and urgent. If your item does not fit you, we have a customer friendly Exchange policy, you may want to avail it? Please call us on +1 888-427-9348 Our phone support is now available from 8 AM to 4PM EST. Looking forward in resolving your problem. Team Bicycle Booth

Response from Bicycle BoothDec 19, 2020

Hello Justin, Thank you for your kind review. We are so happy to be able to resolve your case. We are always here to help our customer. Rest assured that we'll continue to improve to better the service and products. We'll make sure to share this to the store teams to let them know to continue the great work. Stay safe! Team Bicycle Booth