Your one stop shop for Affordable Cycling Apparel & Accessories, without compromising Quality. Rated number 1 in 2018 for most unique Cycling Apparel Online. We carry various cycling products ranging from Cycling Apparel, Cyclist Accessories and Bicycl...
Bicycle Booth (bicyclebooth.com) has 484 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Jacobus De V.
This is a follow up to my May 24 review. I ALSO FINALLY GAVE UP. I ordered 3 Invert Team Canada (Black) cycling jerseys and 3 T shirts. The delivered package did not include the T shirts, and despite numerous emails, they just don't respond. I get the same response each time: "we are looking into it". DO NOT USE THIS COMPANY! Unless you are happy to throw money away. I ordered my gear March 21.
Mark A.
My experience was similar to the MANY other one star reviews. If you have an issue you will get multiple run arounds until you give up. Also pay no attention to their responses saying they will rectify the problem. That is just to give a false sense of security to potential buyers. Beware!
Andrew D.
The jerseys themselves are good quality and fit as I expect them. But they use cheap knockoff zippers that don't last a year. I had one break off completely in less than a year of irregular use (I ride indoors in the winter so I don't wear jerseys for probably 6-7 months of the year). I emailed Bicycle Booth to report this and ask what their warranty was. They completely sidestepped the question other than to say it was outside of any warranty. The jerseys still work but I basically don't have zippers on 2 of the 3 I have ordered from them. Not impressed at all. Save your money and order locally. PS: the company is owned by a Canadian but the jerseys are all made in China and the workmanship shows.
Ricardo G.
The clothes are great! Excellent for a good ride. Delivery tracking is not very accesible
Laura K.
Run as far and fast away from Bicycle Booth as you can. Here’s my experience. Purchased a short sleeve club jersey ($59.99) on May 28, 2002. Jersey arrived on June 15, 2022. The fit was not right so on June 17, 2022 I mailed the jersey back for exchange. USPS confirmed that jersey arrived at Bicycle Booth warehouse on June 23, 2022. Three times I sent an email asking for a timeframe on my replacement jersey. Each time I was told the jersey has NOT arrived at their facility. That’s a lie. Finally I sent an email 61 days after the jersey arrived back in their warehouse asking for a refund. CRICKETS. I still don’t have a replacement jersey, nor have I received a refund. My belief is that they will delay and delay and delay until you give up. Go to your local bicycle shop for New jersey needs. This company is horrible. Run as far and fast away from their website.
Darin Vincent P.
I recently ordered my second Bicycle Booth Aero Kit. The Kit arrived in a timely manner and as the previous order, the kit fit me perfectly. I'm 5.9, 162 and was counseled to order size Medium. The medium aero kit fit excellently and looks so sharp...and I was fortunate to make the purchase during one of the sales. I dig these Kits from Bicycle Booth. You will too!
Jay A.
I purchased two Bicycle Booth Short Sleeve jerseys, one for my wife and one for me. The products arrived about 15 days after I placed the orders. That's not the problem. We opened the package and tried the product on abd they were so tight, even though I ordered club fit, that we can wear them. I contacted them within 10 minutes of receipt and told them I needed to return the shirts for bigger sizes. They sent me an email with return address to Whitby, Ontario, Canada. I immediately went to the post office, paid $22.10 to mail them back with tracking, and sent them my tracking number along with a copy of my paid receipt for $78.94. The product left Pearson Toronto Airport on August 3rd and was mailed back on July 28. They refuse to place another order for me for the exact shirts but bigger sizes until they receive the shirts back in Canada. I can't buy again from Bicycle Booth again with this kind of service. Very slow leaving China and return or replacement service terrible. I ordered shirts through Amazon and made a return for a larger size and received new product 3 days later as an even exchange. They send tons of emails, but customer service is terrible. Who can wait 1 to 3 months for order, return, and a new order. Ridiculous...
Erik H.
Slick website leading you to believe quality products shipped from N America. Actually cheap products shipped from China. Took over a month to arrive in California. Also, based on how much money this company is spending on Shopify to have a drop ship company, I am guessing their knowledge of SEO is high, which leads me to suspect many of the 5 star reviews on here are created by them.
