BeyondReviews of beyondpricing.com

Response from BeyondSep 4, 2025

Thank you so much for your kind words! We’re glad to hear you’ve had a great experience with our team and services. It means a lot to us to know we’re making a positive impact. We look forward to continuing to support your success! Alyssa, on behalf of the Beyond team

Response from BeyondJul 17, 2025

Hi Dimitrios, Thank you for sharing your experience—I'm truly sorry to hear about the disruption and the frustration this caused. To clarify, Beyond does not directly manage or modify availability on Airbnb or other platforms like Vrbo or Booking.com. We rely on the data received from these platforms and do not have the ability to delete reservations, override bookings, or mark unavailable dates as available. Any availability issues are managed directly within those booking platforms. We tried to follow up and investigate this issue further, but it looks like your account was disabled before we could gather the necessary details. Without access, we’re unable to confirm what may have caused the pricing drop or availability concerns you experienced. That said, your feedback has been shared internally, and we continue to work hard on improvements to ensure better reliability and support. If you ever decide to revisit Beyond, we’d welcome the opportunity to assist you personally and ensure a better experience. Warm regards, Alyssa

Response from BeyondJun 26, 2025

Hi Brian/Andrew, Thank you for taking the time to share your experience, we’re genuinely sorry to hear that it didn’t meet your expectations. We understand how frustrating it can be when Airbnb’s Smart Pricing is still active alongside Beyond. While we do our best to inform users of the importance of disabling other pricing tools for Beyond to work as intended, we’ll take your feedback as an opportunity to make this even clearer during onboarding. In your case, our records show that your listing was actively connected to Beyond at the time of the bookings in question, which is why our standard fees applied. Our support team also followed standard procedure and provided supporting documentation when the dispute was raised through PayPal, which ultimately ruled in our favor after reviewing the evidence. We’re always striving to improve, both in product clarity and support experience, and we’re sorry if you felt dismissed at any point. We’ve passed along your feedback to the appropriate teams. Thank you again for sharing your thoughts! wishing you all the best in your hosting journey. – The Beyond Team

Response from BeyondJan 6, 2025

Hi John, Thank you for taking the time to share your feedback. I can completely understand how challenging and frustrating this situation must be, especially when it impacts your ability to manage your calendar and guest expectations. We truly appreciate your patience as we work on improving the overall experience. The good news is that there’s a fix available for the issue you’re experiencing with Booking.com integration. It sounds like the "Login Valid" error might be related to a connection issue between Beyond and your Booking.com account. A setting may need to be updated to ensure everything works as intended. Our Support team can guide you through the steps to fix this so you can block dates on Booking.com and avoid any further inconveniences. Please don’t hesitate to reach out to us directly via live chat or email us at [email protected], and we’ll walk you through the process to get this resolved quickly. We’re also actively working on an official partnership with Booking.com to make the integration even more seamless in the future, and we truly value your patience and understanding as we continue to improve. Thank you for being part of the Beyond community. We’re here to help you every step of the way! Warmly, Alyssa

Response from BeyondNov 22, 2024

Hi Karen, Thank you so much for sharing your feedback with us. I want to start by saying how much we value you as a long-time Beyond customer. I’m truly sorry to hear that your recent experience with updating your minimum stay settings wasn’t as smooth as it should have been. We completely understand how important it is to have quick and effective support for time-sensitive adjustments. We’ve shared your feedback with our team to improve efficiency in handling requests like this moving forward. We’re committed to learning and growing from situations like this so that we can better support you and all our customers. Deba, your account manager, will be reaching out to you directly to discuss your experience further and ensure everything is set up just the way you need it. We’re grateful for your continued trust in Beyond and are here to support you every step of the way. If there’s anything else you’d like to share or discuss, please don’t hesitate to reach out and let us know!