Wayne F.
If I could give 0 stars I would this…
If I could give 0 stars I would this place is nothing but a scam spent almost $200 Australian dollars with this place to be lied to and scamed after i ordered on the 6th got the tracking on the 7th my ordered hasn't moved still today and its now the 18th emailed them and they tried telling me the Currier has lost my package in transit which then I spoke to the Currier and they told me that the package has never even been received from the send after emailing beyond-love.com telling them about speaking with the Currier i now am not getting any reply from them I've even been trying to call the phone number for beyond-love with no answer no matter how many times I try and call it Christmas is ruined this place needs to stop scamming people
Response from Beyond LoveFeb 3, 2026
We’re truly sorry for how stressful this situation was and for the frustration it caused, especially during such an important time of year. We understand how upsetting it can be when a gift doesn’t arrive as expected, and we regret the distress this created. We’d like to clarify that the order was delivered in time for Christmas. Unfortunately, the package was damaged during transit, which is something we take very seriously. As soon as this was brought to our attention, we issued a full refund for the affected item and sincerely apologized for the inconvenience. We’re sorry that communication felt delayed at any point — this was never our intention. We always aim to support our customers and resolve issues as quickly and fairly as possible. We appreciate you sharing your experience and are truly sorry that it did not meet expectations. Our goal is always to provide meaningful gifts and dependable service, and we regret falling short in this instance.