Rodell L.
Technical error did a $60 wager too take all my money.
I had only visited this site a few times always losing. I only make $0.10 to $1 wages because I don't have a lot of money hoping to get lucky. This particular night I had a little bit of luck when I played the feature ending up with $61. By then I had accumulated some gems. I took the gems and traded them for free spins. After my free spins were done I still had $61 from my previous wedding all of a sudden a $60 wager is made and I have $1 and some change left I didn't know what happened all I know is my money disappeared it's they said there's nothing they can do it was a technical error . Either way I think it was purposely done because I was actually having some luck I don't trust this casino at all.
Response from Betty SweepsDec 10, 2025
We’re sorry to hear about your experience and understand how frustrating it must have felt, Rodell! After looking into your session, we can confirm there were no technical issues and no option for anyone to change your bet amount. We truly appreciate your feedback and take it seriously as it helps us keep improving the platform. If you’d like to talk through this in more detail, please reach out via chat or email us at [email protected]. We’d be happy to help and clarify anything.