BetterwildReviews of betterwild.com

My two dogs, Theo and Taytay, LOVE their better wild supplements! It’s the only brand they’ll happily eat. Their skin and allergies started to clear up after a couple weeks. I’m really happy with this product!

I got my puppy sister some of the allergy chews after we suspected allergy. She loved the chews, and she definitely seemed better after a few weeks. Plus, when I had a few questions about the ingredients and dosage for her, the customer service team responded quickly and helpfully which is always a plus!

Very attentive to customer requests. Very easy to work with without pressure. My dog responded well and stopped the constant scratching. I was pleased with the product and the customer service.

I really enjoyed working with this business whenever I would email them with a question, they would always reply within 24 hours. They were polite, nice to talk to. And the prices for my vitamins for my Duke, were at a very reasonable cost. I would definitely do business with them again, but we lost our Duke. We did everything we could as a family to make sure our senior dog state strong as long as possible.Thank you for being in business.And I will surely pass on a good word.

I received an email at 12:24am advising me that my OCTOBER order was getting ready to be shipped, meanwhile it was November already, and log in to make changes if needed. At 1:11 am I logged in and cancelled the order, as well as my subscription. I also sent an email to customer service advising them of all this. At 6:30 am I received an email that my order was been shipped. I received another email from customer support stating , sorry too late to change anything just return it. They would not charge me the 4.95$ processing fee. Little did I know I would have to pay the 9.75$ to ship it back. I sent snapshots of the timestamps and the emails and was sent a sorry we can’t pay for your shipping back, even though it was clearly not my error. They literally gave me a 3 second window to edit my upcoming order. Yet they clearly stated during their Black Friday sale abt how you get email,txt msg 3 days prior to a refill order to change or edit your order. I didn’t get 3 seconds. Then they refunded me 31.42$ not $36.37, because they charged me the 4.95 processing fee on top of the postage to return. I paid 14.70 for aggravation and frustrating for their screw up. I sent snapshot of their email reply stating they would waive the processing fee. Still waiting on that answer back. And the product did nothing for my dogs licking. Update 12/7/25, I received my $4.95 processing fee as promised, but they are refusing to refund my the $9.75 shipping it cost to return their item I didn’t order or want. I wonder to how many other people this has happened to? They didn’t give me a 3 day window to edit my order, they didn’t even give me an hour to edit the order, their system just shipped it without my consent. But yet they will not return my shipping fee.

The allergy product worked great for my wiry terrier mutt. He had skin allergies - a lot of itching - and this stopped it cold. He was around 88 pounds and I gave him two every morning. Even the grass allergies in the summer. When he passed on 11.21.25, they were super helpful in getting the product returned and just being sympathetic. These pups are my kids. Grateful!!

My dog did not like these. I canceled the autopay and at first, they refunded my money, but then next month they sent me another one after I canceled. When I contacted them they said I did not cancel and now I have to pay for shipping and a restocking fee when I did nothing wrong! THE WORST CUSTOMER SERVICE EVER! DO NOT BUY THIS PRODUCT!

This company sucks!!! I keep e mailing them to cancel and they ignore my request evey month. charge me every month. I dont want it . It does not work. i have asked them to cancel my subscription 4 times . they wont do it . no one ever answers you back. Do not trust this company!!!