ELIZABETH B.
I had such high hopes for this and when…
I had such high hopes for this and when I started out, it seemed I had finely found an answer and healing for my treatment-resistant depression and anxiety.. It is said that this form of treatment has the highest success rate, around 80%. I, unfortunately fall within the 20% that it doesn't seem to work for. I think the company doesn't really know what to do with people who fall in my category. They really dropped the ball with me. Meanwhile I think I have some brain damage, my memory has suffered noticeably, and it has been months since I took a dose. I have a lot of difficulty "finding words" and am certain I have lost several IQ points. Be very very careful with this. I am sleeping a little better so it may ae helped with that. Believe me, I wish I was leaving a 5star review. Using this strong drug for months on end is not a good idea in my opinion.
Response from Better UOct 12, 2023
I am so sorry to hear about the reaction to the medication. My utmost priority is to provide the best personalized care to you and I take your concerns regarding memory and cognitive function seriously. I truly hope your health has improved since this time, and I am here to continue working with you to ensure your health and safety. We were unable to identify you in our system to reach out. This should be discussed directly with your clinician on a HIPAA-safe platform. Please contact us so we can help consult on best next steps and ensure you have a safe follow up plan. Having administered this therapy since 2019, I have yet to come across this specific challenge. While this treatment typically has a high success rate, as with any medical treatment, it is not suitable for everyone. Several factors, such as concurrent medications or existing health conditions, might play a role in these side effects. I strongly encourage you to call our office at your earliest convenience at 725.888.8992 or please connect with your clinician at Better U through the chat function your member portal. It's crucial that we delve into this matter promptly and provide you with the necessary support and find a resolution. Dr. Sam Zand