Patient
Good care but they spam your email and…
Good care but they spam your email and text afterwards.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Patient
Good care but they spam your email and text afterwards.
VB09
Easy online registration and seen quickly. Everyone was professional and caring. Great follow up on lab results post visit.
JERRY W.
I made my apt online but their app wouldn't let me take fotos of my ID. When I got there, the receptionist had me go thru the same thing on their device and had the same issue. She had to scan my IDs herself (which took 5 minutes). The nurse was direct and clear. She had the Rx sent to the CVS but when I got there, they had not received it. I WALKED back over to the clinic (a block away) and asked for hard copies. By the time I got those (another 5 minute wait) the originals had been received.
Bill W.
Had broken ankle. The attention, professional care and personal kindness shown was outstanding.
Patient
Great staff they got me in and out, they were very professional and this was probably the best urgent care experience I’ve ever had.
Customer
I definitely recommend Bettermed. It's easy to get an appointment, there's essentially no waiting when you arrive, and the doctors are friendly and explain everything carefully. I had to go several times over the course of a few weeks and the doctor remembered me and adjusted his recommendations because he knew my background.
Patient
Always quick and courteous
Lester B.
Easy online registration and appointment. Arrived and was greeted immediately with no waiting and within 5 minutes was in a room to see NP. Facility is new, clean and easy access and parking.