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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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William T.
Aug 4, 2019
Medical and check- in was great
Medical and check- in was great. The charge of $75 for three pills was ridiculous - disappointed. Nice operation- only one rotten apple!
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Patient
Aug 4, 2019
The wasn’t a long wait time staff was …
The wasn’t a long wait time staff was courteous and very prompt and professional the best part for me was the facility was very clean I didn’t feel like I was going to get sicker just sitting in the waiting room.
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Patient
Aug 4, 2019
Very efficient
Very efficient, quick and was in and out in no time. Very pleased. Thank you.
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Patient
Aug 4, 2019
Polite
Didn’t wait long. Everyone was really nice
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Miller W.
Aug 3, 2019
Excellent care!!
My first visit was excellent and when I had to return weeks later, I was happy to learn that Practitioner Cochran was on duty. He and Nurse Shelby were exceptional, professional, caring and compassionate!!! I was seen and discharged quickly with appropriate follow-up and medication. I would not hesitate to use BetterMed again and recommend their services to others. Thank you for being in our Ashland community!!
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Patient
Aug 3, 2019
Awesome staff and great customer service!!
Awesome staff. Great customer service. Thorough and to the point. Wonderful experience. I recommend BetterMed.
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Brian N.
Aug 3, 2019
Reasonable cost
Reasonable cost. Medical staff informative.
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Patient
Aug 3, 2019
I know what meds I need when I have a…
I know what meds I need when I have a respiratory infection. They listened to me and gave me the regime normally prescribed to me by my primary care Dr.
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