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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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DONNA BRANCH H.
Dec 25, 2019
Fast service and quality care.
Fast service and quality care.
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Regina J.
Dec 25, 2019
The nurse practitioner was very…
The nurse practitioner was very informative and listened to everything. I will go back there!
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Patient
Dec 25, 2019
Very clean
Very clean, quick and proficient
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Patient
Dec 25, 2019
Worse urgent care ever
You guys suck! I am not sure why you cannot bill insurance right, in my account it says that I have to pay an $80 dollar copay with double insurance ? How is that right? How can you even figure that? If you have double insurance you do not just add the two copays together and that’s what you pay! Get it together! I will not be using you all at all anymore, I rather wait 4 hours to be seen somewhere else to not have to pay anything with double insurance.
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Drema B.
Dec 25, 2019
They were very helpful to me when
They were very helpful to me when, I needed medical attention. Staff, very friendly and kind.
Report
Patient
Dec 25, 2019
absolutely superior
coffee at the entrance! simple and elegant interior design! excellent staff! politeness all around! amazing. never going anywhere else. i wish there were more stars to give!
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Frances Q.
Dec 25, 2019
Excellent Care
Excellent care. New to the area and did not know of any family practitioners nearby. The staff was both professional as well as personable. The PA was able to diagnose and treat my upper respiratory infection immediately. I would not hesitate to go back.
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Patient
Dec 25, 2019
Are there any doctors at this place or…
Are there any doctors at this place or are they all nurse practitioners
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