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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Jan 5, 2020
I have to receive any feedback from you…
I have to receive any feedback from you all... no follow up
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Crystal
Jan 2, 2020
Great service
As always the service I received was impeccable .
Report
Patient
Jan 2, 2020
Great experience
Fast check-in, quick vitals taken and concerned doctor.
Report
Missy G.
Jan 1, 2020
Best in the area
Always happy with the care of this facility everyone is genuinely nice and care about taking care of you.
Report
Patient
Jan 1, 2020
Great care!
I appreciate being seen without any wait - went from registration to the nurse. I also appreciate the responsiveness of the doctor. Although this isn't my primary care physician, I felt like my overall health mattered to the folks at BetterMed.
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KIM R.
Dec 31, 2019
Nearly no wait time
Nearly no wait time. Everyone was friendly. Nice experience.
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Patient
Dec 31, 2019
Minor health concern
I came in with a minor health concern (eye infection). The provider who was treating me still took the time to listen to my concern and diagnosed it. The medicine he gave me is working and helping with my eye.
Report
Danna C.
Dec 30, 2019
Going for the first time was fast and…
Going for the first time was fast and easy. I just set up the appointment online, and received a text reminder ahead of the appointment. Once there the paperwork part was fairly straightforward and easy to understand and I was taken back fairly quickly. Staff was super friendly and even called me a few days later to check on my symptoms and walk through my concerns with the prescription. Overall a great experience.
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