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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Linda W.
Jan 27, 2020
Great place!
Great place!
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Patient
Jan 27, 2020
Awesome people
Awesome people! Thank you all for your help!
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Patient
Jan 27, 2020
My first visit
My first visit, they took more money for my co-pay then they should have . He astronomical amount that they build my insurance was ridiculous. No one weighed me no one put hands on. Visit lasted five minutes for $526.
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Rvamom
Jan 27, 2020
Everyone had been sick my primary made…
Everyone had been sick my primary made me sicker by not being able to take me. Better med advised and understand my concerns. Spoke to as an intelligent adult without feeling the doctor was talking over my head.
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Jonathan M.
Jan 27, 2020
Great place
Everyone was friendly, helpful and you get privacy there unlike some other urgent care places nearby. Will be my go to place from now on.
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Patient
Jan 27, 2020
Excellent service
Excellent service. No wait. I signed up online. Brand new facility. Everyone was very nice.
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Donna E.
Jan 27, 2020
The best care ever.
The nurse practitioner (Laura Sullivan) that I met with was wonderful and seemed to really care about what I was going though and the pain that i have. She knew exactly what was needed. She was wonderful.
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Patient
Jan 27, 2020
Staff was incredibly friendly and…
Staff was incredibly friendly and efficient. Facility was spotless and very nice inside. Staff wiped down chairs and encouraged anyone coming in the door with cough, cold or flu symptoms to wear a mask. I would highly recommend this urgent care.
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