BetterMed Urgent CareReviews of bettermedcare.com

I went there to get a covid test for work. I got in right on time. The dr assistant was very friendly and professional. My test was done in 15 min and I was done in a total of ~20 min. I would highly recommend this clinic.

Friendly staff and efficient. Thanks that’s what I look for in basic medical care.

Broke my finger last week while leaving for an out of town trip. Worried about time, I was pleasantly surprised by the professional and timely manner in which I was processed - from the front desk and waiting room to the consult and imaging rooms in back. Great staff all around! I was on my way in under an hour. Thank you, BetterMed!

I made an appt for a non Covid19 visit. I sat in a freezing cold room( receptionist acknowledged it was too cold herself) but did nothing about it. I had to sit in that room for 1hr and 15 mins. No doctor or nurse came to see me until I went to the nurses station to say that I had to leave. At that time, the triage nurse who checked me in asked me who was I waiting to see as if she didn’t even know. Something else was going on and I think they completely forgot me. This is unacceptable. I already have anxiety issues to where I waited until I couldn’t wait anymore for what I was being seen for. I waited because I was nervous of catching COVID at the office , of course. I know things happen but I feel like they totally forgot me and had no intention of coming back until I said something. I came in without evident nasal drainage to leave with visible nasal drainage from being in that cold room unattended for so long . I also needed anxiety meds when I left from concerns of contact. I always come here for the good service but this time the facility did not look like the facility I’m used to. It hasn’t been 14 days yet so I’m still praying I have not contracted it from being there for all that unnecessary time.

They were timely and ultimately pointed me in the right direction for a definitive diagnosis, but were not very eager to provide any treatment for the extreme pain I was in. Had to ask repeatedly.

They worked me in and got the results both to my Dr and me faster than they had promised. Great effort

Easy to schedule. Call upon arrival was easy/quick. Good team. Timely/quick service. Thank you!

Great experience. I got in and out without a long wait. Everyone that works there was very friendly.