BetterMed Urgent CareBetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Patient
Everyone was very very nice however the nurse said the X-ray showed a sprain. When I took the X-ray to an orthopedic doctor they said his toe was definitely broken.
Response from BetterMed Urgent CareJun 17, 2021
Thank you for taking time to leave us feedback, we will be sure to share it with the site manager.
Patient
PCR covid test 250$ was horrible!
Response from BetterMed Urgent CareJun 17, 2021
Thank you for taking time to leave us feedback. We are sorry that you had a negative experience. If you have any questions regarding billing, please reach out to our Director of Billing: Tina Lester at [email protected]
Lynn B.
Quickly checked in, did not have to wait to see someone. Quick diagnosis of shingles, picked up prescription that evening.
Patient
PA was excellent!! Fast & appropriate! Front desk got me back quickly. Would like to see the vital machines be cleaned between patients.
Patient
They were all amazing. Super professional, quick, helpful. And the place was immaculately clean. Highly recommend this urgent care!!!
Brandi
I went to Better Med for a covid test and had a good experience. The only thing I didn’t like was that the PA wasn’t very informative. He didn’t give me any advice or recommendations but only asked if I had questions. I did end up having Covid and when he called with results it was the same thing. I know that I can ask questions which I did, but I would think that the medical professional would give me a run down of what to expect, how to treat myself at home, when to seek medical attention etc. Besides that, whenever I go it’s always a smooth check in and I’m never there long. Staff very friendly.
ESER
The only reason I give 4 stars instead of 5 is that it would be great if the system provided a PDF file of the Covid 19 PCR test results. It was somewhat cumbersome to log into the account to retrieve the results. But overall, a well-streamlined process from making appointment until the actual visit.
Patient
Great service, doctor answered all my concerns.