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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient X.
Jun 10, 2021
Great
Fast, efficient and very pleasant!
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Pablo F.
Jun 10, 2021
Quick in and out
Quick in and out, good service and caring staff
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Patient
Jun 10, 2021
Appointment
Great experience
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Donna
Jun 10, 2021
The run around
Normally, I give you 5 stars because you're awesome but this last visit, my scripts were messed up. They had to be sent to another pharmacy because mine was closed for a holiday. When I got there, there was only one med and I didn't realize it until I got home. I called Better Med a half dozen times before I could get someone on the phone only to have the script sent to my closed regular pharmacy...which I didn't find out about until I got to the 24 hour pharmacy. I had to pay full price with a small discount but I got the medication.
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Patient
Jun 10, 2021
good
good. very nice nurse.
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Sally C.
Jun 10, 2021
I have had two very positive…
I have had two very positive experiences. I received excellent medical care and answers to all of my questions and concerns. I would highly recommend Better Bed Urgent Care Mechanicsville to anyone who asks.
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Patient
Jun 10, 2021
My time is valuable too
Immediately taken to a room which was awesome however you sit there for over an hour and wait. You’re not there because you feel good. Let me wait in my car or a normal chair until you’re ready. Making you wait over an hour is ridiculous! Note: I don’t like to give reviews if I’m not happy but your persistent emails and texts won’t stop so blame yourself.
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Patient
Jun 10, 2021
Amazing staff!
Great care! Organized system for check in. Wonderful staff.
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