BetterMed Urgent CareBetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Hospital & Emergency · Mclean, Virginia
Excellent
Hospital & Emergency · Purcellville, Virginia
Excellent
Hospital & Emergency · Manassas, Virginia
New
Hospital & Emergency · Bumpass, Virginia
Average
4,547 approved reviews, newest moderated first
Kathy C.
Other than waiting about 45 minutes past my appointment time (we are in the midst of a COVID pandemic, I have nothing but great things to say about the staff, the efficiency once I was inside, and the care I received. All of the medical personnel were very cordial even in this extremely busy time. The PA was very nice, explained everything well, and spent a reasonable amount of time with me. I would highly recommend this Better Med clinic.
MikePatient
I was in and out and taken care of in less than 30 minutes. Professional staff, everyone was great.
Patient
we were completely unsatisfied
Response from BetterMed Urgent CareDec 29, 2020
Hi There, We are sorry to hear about your negative experience with us and understand your frustration. We take feedback like this seriously and appreciate your feedback.
Patient
Same day service for a rapid COVID test...excellent service, thanks!
Patient
Not Recommended at all. I had an appointment and still they took ages to see. After triage, the provider, SAMARA RAHMAN,PA came- had no professionalism and manners and She will treat you that you are a fool. Don't you dare to ask or try to explain your concerns in detail, she won't listen you. after being humiliated she disappeared and came back after 35 minutes with a nurse to confirm her diagnosis. Before answering my questions, she left again and after waiting for atleast half an hour, I had to go outside the room and ask staff where is the provider and then she came back with no apologies or kind words, reason; she had to see someone else and they had only 1 provider. She just handed me a prescription and did not even try to address my concerns, upon asking, she answered very shortly and told me to ask to Primary Dr if I have any questions and she left. Avoid this provider, if you can. To BetterMed Management, please have some standard when you appoint your providers. A simple piece of paper shouldn't be everything when you appoint. if you want to have 1 provider only, please appoint someone decent. This was my first visit, surely, none of my family members are ever going back to BetterMed. This visit was an absolute good waste of time and co-payment.
Charles A.
Good experience, polite and professional staff and provider.
Patient
I went for COVID testing. They promptly took me at my appointment time. They were very professional and explained the procedure. I would highly recommend their services.
Patient
The facility was very clean and the staff was great!