BetterMed Urgent CareBetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Fidelis
The staff of the BetterMed Urgent Care in Midlothian were very courteous and professional. I was processed on time and did not have to wait for service. The nurse and attending PA were very professional and provided me information at every turn what they are about do and the next steps. Excellent team!!
Ben L.
I made an appt on line and when I showed up was told I wasn’t in the system. I was then told to come back the next day for a 10:30 appt. When I arrived I was told I didn’t have an appt. I was then asked if I could wait until 11:20 (which I did). When I called to register I was told my appt was at 11:15. Once I came inside, the staff was wonderful. Very thorough and courteous. Other than the scheduling issues, I would give 5 stars.
Terry
Excellent care and service! Appt set was quick and easy, staff was professional and kind! Highly recommended!
Patient
I know that covid is making things harder but checking in still took over 45 min, during which we were waiting in the car outside.
Patient
Quick and felt taken care of..
Patient
Great friendly service
Patient K.
I wasn’t feeling great and I got an appointment and they tested me for flu covid and strep (all negative) - I’m glad they covered all bases. But what I was impressed with was the nurse who took all my medical information knew about a rare condition I had as a baby. Wow! Knowledgeable!
Patient
Very efficient, and kind people. Would recommend for any COVID tests.