BetterMed Urgent CareReviews of bettermedcare.com

Absolutely wonderful! 5 star without question. Receptionist was kind and quick to check me in. The nurse that took my X-rays was outgoing and informative. The PA Amanda, was gentle and sincere and explained everything to me. She then walked out to the parking lot to get my husband and explained everything once again to both of us. (I had asked my husband to wait outside due to Covid concerns.). Amanda explained everything she saw on the X-rays and offered to call an ambulance for me. She gave me a copy of the x-rays and a report of what she found. If only the hospital could be this good! Life would be so much easier!! The staff there is fabulous!

I spent most of my time waiting, and waiting, and waiting. The Physician assistant who saw me looked in my ears, didn’t listen to my heart or lungs, and spent 98 seconds in the room with me. This is after I waited one hour to see him. I timed it.

Reception area was clean & orderly, minimum wait time, staff friendly and knowledgeable. Procedure to clean & glue head wound was throughly explain (along with other options) , at home care also explained.

Very fast tank

I like your organisation, well organised and friendly. But this time you missed your mark, you told me I needed to go to ER and have a head scan. Well going to ER was a good idea, but they diagnosed that i had shingles. OK, I give you four stars.

I had hurt my hand and wrist the previous day and wanted to be seen to make sure I hadn't broken anything. The check-in console was a bit confusing and the worst part of the visit. After I was checked in I was taken straight back and seen by the nurse practitioner and after a quick x-ray I was told it was a bad strain. Then I was all done.

Visit was fast and painless. This is the place to go.

First off was able to be seen same day as appointment. After setting appointment was seen earlier. Very courteous and professional, explained in detail what they were doing. As we were leaving everyone in the office spoke with smiles...