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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Laurie
Jun 17, 2021
I RECEIVE SUCH COMPASSIONATE AND GREAT…
I RECEIVE SUCH COMPASSIONATE AND GREAT CARE FROM DR. KEISHA CHERRY - SHE IS A WONDERFUL ADDITION TO YOUR STAFF AND I AM GREATFUL FOR HER CARE.
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Patient
Jun 17, 2021
Excellent care and service
Excellent care and service. Quick and efficient!
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Josiah M.
Jun 17, 2021
Very helpful people Got my results on…
Very helpful people Got my results on time. Thank you.
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Patient
Jun 17, 2021
great service
Both myself and my husband went to better med. I went to Ashland and my husband went to the mechanicsville location. The staff was very nice and caring. Would recommend them to anyone.
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Valerie S.
Jun 17, 2021
My son only needed a pre-op rapid COVID…
My son only needed a pre-op rapid COVID test, but they did a great job and had us in and out of there quickly. The staff was very friendly, especially the front desk receptionist, she was very bubbly and friendly, which made us feel welcomed. The price was pretty high though and they didn't take my insurance but they were the first place I called that was able to take us that day and provide results, which is what I needed.
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Pat M.
Jun 17, 2021
Fast & friendly
Fast & friendly
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Barbara
Jun 17, 2021
Very Helpful
Better Med helped me get a PCR test in less than 12 hours, allowing me to visit a sick relative in Spain. Everyone was kind and efficient.
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Julie P.
Jun 17, 2021
Professional and caring staff!
I waited an appropriate amount of time to be seen. The care providers and front desk staff treated me professionally and kindly. I received care and recommendations for after care as was appropriate.
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