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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Feb 12, 2021
Every time I come to better med urgent…
Every time I come to better med urgent care I am always impressed! It is clean and everyone there is friendly and professional.
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Patient
Feb 12, 2021
I waited a significant time to register…
I waited a significant time to register because person infront of me using the ONE pre registration pad was having issues. Then i waited a bit afterwards to find out you dont offer pre surgery physicals. So 1 hour lost... Hey crack open pocket book add a few more preregistration pads.
Response from BetterMed Urgent CareFeb 17, 2021
Hi There, we are sorry that you had a frustrating experience with us. Thank you for taking time to leave us feedback we will be sure to share it with the site manager.
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Patient
Feb 12, 2021
Great experience
No complaints here. Great experience.
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Patient
Feb 12, 2021
Great Service
Great Service
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Patient
Feb 12, 2021
Everything was great
Everything was great, efficient, and everyone was incredibly friendly. I love going to bettermed and always recommend coworkers go as well. Thank you for great service even under unforeseen challenges like covid
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Patient
Feb 8, 2021
Everybody was very pleasant
Everybody was very pleasant. Hardly any wait time. Doctor was very nice and thorough.
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Patient
Feb 8, 2021
My experience here was outstanding
My experience here was outstanding. Everyone was pleasant and made me feel welcomed. I will refer to family and friends.
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Patient
Feb 8, 2021
Great Experience
The lady at the front desk was kind and helpful. The PA I saw was great and really helped me with my issue
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