Kimberly L.
Good
Good, quick care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Kimberly L.
Good, quick care
Patient
quick and profetional.
Brian
I was seen and tested positive for Covid. As I was leaving the doctor told me, "you seem healthy. You should survive!". The next day my wife goes to be tested and they would not see her because she didn't have an appointment and she was following their protocol on the door, which is the same protocol we followed the day before and I was seen. I have always liked bettermed before this and felt we got good care, but this has just put a bad taste in my mouth and I really don't ever care to go to another BetterMed again!
Response from BetterMed Urgent CareFeb 25, 2021
Hi Brian, We are sorry to hear that you had a negative experience with us, but thank you for taking time to leave us a review. We will share your experience with the site manager. We hope to have the opportunity to provide treatment for you and your wife in the future. Be well.
Patient
Gets the job done. Not very professional.
Response from BetterMed Urgent CareMar 19, 2021
Thank you for taking time to leave us feedback. We will be sure to share this with the site manager.
Patient
The Nurse Practitioner really listened to my concerns and didnt rush me. Also, she was on time! Thank you for a pleasant experience!
Diane M.
Short wait time.Staff very professional with a caring attitude.Excellent bedside manner.P.A was great,knew exactly what I needed and it worked.I use Better Med for most of my urgent care needs.
Patient
They were very kind and understanding.
Patient
They kept things simple and efficient, quick diagnosis followed by easy to follow instructions for recovery.