customer
The customer service here is unmatched
The customer service here is unmatched! I could not have asked for a better product that was well done, arrived quickly, and allowed me to communicate with the vendor throughout the entire process.
We are Better Bidders™, and we've created live-auction products that bring life and fun to auctions. If you are looking for professional auction paddles for your live auction event then you've come to the right place!Since 2003, John Murphy has personally produced thousands of orders for his more than 4,000 (mostly) non-profit customers' fundraising gala events and paddle raises. Born from a desire to bring better tools to the marketplace for fundraising, our paddle products stand above others in unique, detailed designs, superior reusable plastics, a wide breadth of plastic options, a "missing-paddle" fill-in service, and a personal, "can do" approach to bringing your paddle ideas come to life.At every step of your journey John is your one and only point of contact. He is it. And he does it all. No big, faceless, promotional products company or other inexperienced sign or print shop that "can" make a paddle, but rather a veteran in the live auction fundraising space with years of creative ideas, best practices, and applied knowledge beyond all others. Trusted by Christie's Auction House, Sotheby's, and nearly every other major auction house, we bring quality and our personal touch to everything we do. Reach out to us and find out for yourself!John Murphy, Owner
Better Bidders Inc. (betterbidders.com) has 575 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
The customer service here is unmatched! I could not have asked for a better product that was well done, arrived quickly, and allowed me to communicate with the vendor throughout the entire process.
Bienestar
Working with John at Better Bidders was wonderful! He answered all our question in a timely manner, made last minute adjustments and made extra efforts to be sure we received our order on time for our event! We would definitely work with Better Bidders, and John, again!
customer
The paddles arrived on time and were exactly what we ordered. A great addition to our event!
Lauren D.
The better bidder paddles are a great addition to our auction and provide additional branding opportunities. The fun shapes make guests even more excited to raise their paddles for our cause! They make the design process very easy as well. My only complaint is that instead of shipping your paddles within a few weeks of the order, they base it on your event date. In our case, we placed our order in late May and were told we'd get them in September. Then come September, they accidentally printed on the thinner substrate and we had to reach out to them to correct it, which they did swiftly (within a few days). The long delay seems unnecessary. In planning events, we have to check so many boxes - with many things happening in the final weeks of planning. We planned early on this element to get ahead and the long wait was not ideal.
Christine T.
Excellent Customer Service & Product John was very personable and provided great customer service in helping us to get our order printed and shipped to meet our tight schedule. The auction paddles we ordered turned out great and were a big hit at our event. Would highly recommend!!
Jasmine
They were quick to answer any questions I had. Shipping was quick and customer service was excellent!
Tracy
Responsive, easy to work with, quality product
customer
John did a great job of rushing our order, but had so much going on I ended up having to grab the paddles myself. I enjoyed the visit to the shop for sure, but in the busiest season of our year it was another task to be done.