ambour A.
The agent I spoke with was so helpful…
The agent I spoke with was so helpful and patient with me.
Response from Better2KnowApr 13, 2021
Thank you Ambour, we were pleased to help you

Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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ambour A.
The agent I spoke with was so helpful and patient with me.
Response from Better2KnowApr 13, 2021
Thank you Ambour, we were pleased to help you
Kamva Sympathy F.
Very convenient, excellent customer service!
Response from Better2KnowApr 13, 2021
Thank you Kamva, we were pleased to help you
Agnieszka P.
I've used Better2know for day 2 and 8 covid tests after arrival to UK. They are absolutely great! Very good communication, tests were on time and so the results. Very easy to use with clear instruction. I have to say that after reading that many companies don't even send the tests or results ( apparently is very common) I wasn't sure I would receive mine, but everything was great! I've already recommend it to my friends who are coming back to the UK soon. Thanks so much!
Response from Better2KnowApr 13, 2021
Thank you Agnieszka. We were pleased to help you
Lara
I ordered the Day 2 and Day 8 tests on Better2Know’s website. The confirmation email I received was very useful and provided lots of information about the tests and how it works. My test kits arrived promptly when expected and I received my results within a couple of days. Would definitely use Better2Know again
Response from Better2KnowApr 12, 2021
Thank you Lara, we were pleased to help you
Laura
Excellent service! Second time using and both times found it fast, efficient and stress free!
Viktor N.
Don't use them. Go elsewhere, I ordered day 2 and day8 tests kits. Kit's are arrived on the day not before or anything else. Also no results after weeks. As return post label is a cheap one not a guaranteed ones. I sent back the samples and it never reached the facility on time, it was about more than week. I want my money back. Edit: Actually day to 2 test can be done from day 0 to day 2. Secondly still it's a joke. Last 2 weeks no results. 😅🙃
Response from Better2KnowApr 10, 2021
Dear Viktor, The lae does not allow tests to be sent early and the only way to return a sample to the lab is to use a courier or the postage label we provide. This is to keep the post office staff safe. It is a tracked 24 hour service. I understand that you may not like this but unfortunately we do need to follow the law.
Stu
2 and 8 day Covid tests. The service team were very helpful and answered all my questions, and the kits arrived when they said they would - we have received our results and thankfully all okay. All in all a great service!
Response from Better2KnowApr 9, 2021
Thanks Stu, we were pleased to help you
stefania V.
Great support from Louise! Thank you
Response from Better2KnowApr 9, 2021
Thank you Stefania, we were pleased to help you.