Rick
Deceitful and thieving company!!!! Buyer Beware!
On 12/22/22 I placed an order for TWO items (Order # 2022122223413332437) since placing this order I have only received one out of my two items that I had ordered and it has now been 3 weeks since placing the order. When I attempt to use their so called live chat then it is a joke as all it does is sends a message stating that they will get back with me but they never do! When attempting to contact them by their email then no response either. Believe me I have sent multiple correspondence thru Live Chat and Email and ALL of those go unanswered by BestVibe. Overall my experience with BestVibe is dismal as they might as well as robbed me by not completing my order and to top it off they are probably just laughing on my futile attempts to contact them and resolve this but instead wish to be a dishonest company.
Response from BestvibeJan 13, 2023
Dear Mr. Higgins, Firstly, we are deeply sorry to read of your experience and do sincerely apologise for the understandable disappointment this has caused. We have check our mailbox and found that we have replied to your messages every time, we cannot be sure why you cannot see our reply, maybe in the spam-box, would you mind checking it? By the way, we have replied to your message again, please have a look. If you have any other questions, please feel free to contact us. Best regards, Bestvibe Customer Service Dept.




