BestVetCareUSReviews of bestvetcare.com

Tried to buy dewormer liquid for feral cats in my yard and the entire process was a nightmare. They sent an email saying they needed to “confirm” my order since I was a new customer. Tried emailing and calling and no one would respond, but I kept getting the same email until they cancelled my order. So I wasted over a week while kittens suffered. DO NOT use this company.

Their prices and service can't be beat. I have used this company for many years. It does take a little longer to get the items but just plan accordingly. You can pay more for faster shipping as well. The prices and the customer service is the best. They truly care about their customers. Thank you BestVetcare!

We have two dogs that are more inside dogs than outside dogs but they still manage to get fleas and ticks. A few years ago the flea problem was so bad that it took a couple of months to get the house back to normal and they drove our dogs crazy. Not long after that someone told me about bestvetcare and I made my first order. After the first order I got on a subscription and the product has been delivered on time every time. The service has been good and the product fantastic.

Horrible customer service. I first time EVER placed an order through this website. It was few items for stray kittens I rescued. So put all my information as usual. Paid. Next day getting an email that says Order was collected and soon will be shipped but before that please give us a call to discuss something. I called immediately but no one responded. Agents are busy assisting other customers please leave a message. I left a voicemail but never got response. Then I sent an email asking why they ask me to call? They said since it’s my first order they have to make sure that address is correct. And they ask me in that email to confirm my address. I said yes everything is right thank you. Asked if shipping can be expedited since needed to dewormed babies. They said no usually order arrives in 7 days. And also they mentioned in the email that my order now in transit. However again asking me to call them, and guess what??? Never picked up the phone. Option to chat with the agent through website also not working. So I can only communicate with them through the email. And then finally I received an email about my order being cancelled and I’ll get my refund soon. But remember they mentioned my order being in transit? So I sent them email with questions like what is going on with my order why was it cancelled???? And they responded with. Sorry for the inconvenience but your order being cancelled due to ME NOT RESPONDING TO THEIR CALLS. They are never ever called me even once. And never responded to my calls. I called at least 4 times. But even if the calls were not answered I still chat with them through the email. I confirmed my address as they asked. So what the heck??? I’m so frustrated with them. Because they messed up my order and blamed me for that. Is that the way you guys making business??? I have all the emails and calls when tried to reach you. I didn’t order something simple. I needed those deworming liquid to save stray kittens and help them. It’s crazy. But I guess it’s a good thing that they messed up. It’s not serious and they don’t care about customers AT ALL!!! Very disappointing experience.

A great company shipping is not to bad the products are great and the prices are even better love it

I get my dog's medicine ahead of when I run out.

I have been ordering Bravecto flea control for my cats for several years. It works well and only has to be put on every three months.

Great prices, quality products, and fast shipping.