BestVetCareUSReviews of bestvetcare.com

We ordered Bravecto for our cat from this site. It was supposed to give 3 months' protection from fleas. He still has fleas after 3 weeks, and the house is now infested. We've used Bravecto before, and it worked very well, but I don't think BestVetCare uses the correct ingredients. I've tried phoning and emailing them without success – the email is returned, and there's nobody at customer service. I also can't log into my account. Don't order from this site! I wasted nearly $38 and now will have to try another flea treatment that hopefully won't kill the cat.

Placed an order. Received email to contact them before they would ship my product. The email said to contact them M-S 9a-6p CST. I’m a true US southerner. The man on the phone had a foreign accent. I asked where he & the company were located. In the UK! (Not a UK accent BTW) Why would they use Central time zone hrs? They have no US warehouses. It would take 7-14 days to get my shipment. It all sounded fishy to me so I cancelled my order. There are too many scams out there for this to be a legit business operating like THIS in the US. More clarification on their website, confirmation emails, etc. about this business, their location & why they are able to sell so low is advised.

Took longer than expected in receiving Simparica TRIO. Finally received two boxes as ordered but they were somewhat smashed etc. Frankly I do not feel comfortable giving these to my pet since I cannot be sure they are authentic... a loss of money since I doubt that any refund would ever come my way after reading some reviews. Learning my lesson on this one and never again.

Poor customer service. I ordered flea and tick monthly pill and heartworm pill. Received the flea and tick pills but not the heartworm pill. On the invoice is written refund on the heartworm. I didn't receive the refund nor can I get in contact with a company rep. Phone just rings till it stops, e mail unanswered, text messages unanswered. Very frustrating.

I bought Bravecto. My dog seemed fine with her chew, but my cat lost a large patch of hair right where I put the Bravecto. I have used Bravecto on her for 2 years but never from Best vet Care.