Gregory T.
takes too long
20 days and still not receiving my product in canada when it suppose to be 5-10 days

Largest authorized retailer of bodybuilding supplements, discount weight lifting supplements, sports nutrition and vitamins online.
Bestpricenutrition (bestpricenutrition.com) has 4,514 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Gregory T.
20 days and still not receiving my product in canada when it suppose to be 5-10 days
Customer
Paid for 2 to 5 day shipping took over 10 days to recieve.Customer support was horrendous will never buy from them again
Matt
No update on anything. Don't even know if my order shipped. It's been 3 weeks and still nothing.
Response from BestpricenutritionNov 3, 2016
Hi Matt - It sometimes takes longer to get to Canada due to customs in your country. We do state it can take up to 10 business days, which we haven't reached yet. Please give if it a couple more days to see if arrives. If not, we would be happy to look into it further.
JOSE C.
Não recebi o produto e não consigo efetuar o rastreamento. Todas as opções de entrega oferecidas pela loja tinham o mesmo prazo de entrega que é de 30 dias úteis. Hoje já o 28 dia útil. Nem a loja, nem a transportadora e nem os Correios do Brasil conseguem localizar o produto
Response from BestpricenutritionNov 2, 2016
Pode demorar mais de 30 dias úteis para chegar. Você escolheu nenhum rastreamento, que é por isso que é tão barato.
Aline V.
Ordered 14 days ago still no parcel can't track it no tracking number emailed company no response 😞
Response from BestpricenutritionNov 2, 2016
Hi Aline - We did check through all our email and never received one from you? We do answer all emails within one business day. As for your package, according to tracking it arrived in Canada on Oct 31st. Due to customs, it can sometimes take longer to get through, but it looks as it is on it's way to you. We do apologize about the delay.
Matilde Bruzual de L.
I don't live in US and when I have ordered the pills I've told you if you will confirm the order, that phone is my vacation home and I don't be there, but you always canceled the order....impossible. You have my email and can send me a letter What can I do?
Kayla
I had placed an order for an item that CLEARLY SAID – “IN STOCK” only to receive an email a few days later stating that they do not have the product and I will receive a FULL REFUND to my card. The rep advised to call or live chat with them any time making a purchase in order to ensure the product was actually in stock!!!! What kind of business is run like this?!?!?! Several days later my card was refund BUT NOT FOR THE FULL AMOUNT!!!!! That’s right! I did NOT receive ANYTHING but I am left with a BILL TO PAY!!!! When I emailed back, I was told it was the USD – CAD exchange!!!!! I WILL NEVER USE THIS SITE AGAIN, AND RECOMMEND TO ALL NOT TO AS WELL!!! UNLESS YOU LIKE TO PAY FOR NOTHING!!!!
Response from BestpricenutritionOct 26, 2016
I do apologize about this. We are having an issue with our inventory system. We have our development company on it as we speak. You should never have to call or chat with us before you place an order. We will meet with our customer service team as well, as they weren't aware of this inventory issue.
Cody L.
Where is my preworkout! Still haven't received it. Will I be notified if it will not be sent ?
Response from BestpricenutritionOct 24, 2016
HI, when shipping to Canada, it normally takes 7-10 business days as stated on our website, but looks like it has been at the customs border in Canada for longer than usual. We did ship it out the very next day. Unfortunately we have no control when it comes to customs.