BestpricenutritionLargest authorized retailer of bodybuilding supplements, discount weight lifting supplements, sports nutrition and vitamins online.
Bestpricenutrition (bestpricenutrition.com) has 4,514 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Jasmine J.
U r using ups courier which i too slow my order shipped on 13-03-2017 but its still showing order processed-Ready for UPS what is this 😭😭😭
Response from BestpricenutritionMar 20, 2017
Can you let us know your order number so we can look into this?
customer
I'm tracking a package and it says it has been processed by the international office in NY and it's been like that for 5 days. I sent them (Best Nutrition) an email asking what happened and they are not even responding!
Response from BestpricenutritionMar 16, 2017
We check our emails each day, so not sure why we wouldn't have received yours. Can you please let us know your order number? Also, with shipments to the east coast, with the weather many of our packages have been delayed during transit.
customer
I receive no notifications had to call had to email for package information then the information is incorrect still don't know when I'm going to receive my package won't order from here again😡😡 Your Shipment #500032186 for Order #500034193 Definitely did not enter my email in wrong got a email confirmation after so that was not the case...don't try to blame me...your shipping sucks and no that information doesnt help...wont order from here again!!! There is a R never said that there wasnt so whoever took the information got it wrong!!! Good day!
Response from BestpricenutritionMar 16, 2017
Hi, I spoke with our customer service team and they did say they spoke with you this week. I guess the reason you didn't receive email notifications was because you entered your email address incorrectly when you made your purchase. We did update your email address as per your instructions with DHL so you would receive shipping notifications. If you want to contact us, we can make sure everything is correct. Unfortunately we don't know when customers enter their email addresses incorrectly, which is why we couldn't fix this issue without speaking to you. https://webtrack.dhlglobalmail.com/?trackingnumber=9374869903501821729911 Hopefully this helps. UPDATE: Hi. We are not blaming you. When we spoke with you, you stated there was supposed to no 'r' in your email address, but when we received your order, you had entered an 'r' in the email address. Was that not correct? I am just trying to see where the confusion is. But either way, confirmation emails are always sent out automatically when you place an order. It looks like you placed your order on March 8th, and we shipped it out the very next morning on March 9th. We have noticed a lot of delays with USPS due to the weather the midwest has encountered this week, which could be while the longer than usual delivery times. I hope this helps. Thank you, The Best Price Nutrition Team UPDATE: Ok so there is the confusion. If the email address is correct then, I would like to send you a test email. I just want to make sure our email confirmations are working. If you didn't receive it to the correct email address, then I will work with our developers to resolve this potential issue. Please respond when you receive my email, as I would like to resolve this entire issue. Thank you for your patience.
Tech
why always hold or cancel
Response from BestpricenutritionMar 14, 2017
Hi - I see the last order you placed was shipped out on the same day you purchased it. It can sometimes go on hold due to our 3rd party fraud system and shipping to 3rd party shippers, they usually don't approve of as many times they come back as fraud. Hope this helps!
SashaBasha
made order and week later was still chasing for it to be posted because they couldn't figure out which item was out of stock. Every day received a new excuse that x item was out of stock so were waiting for it to be received. Won't be using or buying from this site again and wouldn't recommend you either as plenty of other similar sites with much better service.
Response from BestpricenutritionMar 13, 2017
Can you let us know your order number so we may look into what happened with your order?
Alton S.
After my purchase I got the email that my product was not in stock and that my money would be returned in 5-7 days. Out of stock should have been on the product at purchase. Really need the product and it was over a week after purchase that I got the email stating that they did not have the product.
Response from BestpricenutritionMar 13, 2017
We do apologize. We usually have deliveries of this product every couple days, but almost overnight it went backordered with the manufacturer and has been for awhile now.
VICTOR T.
Over 30 days waiting!!! Dont received my order / product !! I want my money back!! I wrote an email to Best Price Nutrition without answer about this situation, very dissapointed!!! And stolen by BPN web site !! UPDate: For customers you are responsible for deliveries and orders, the point here is I dont have the product I purchased in your web site; ....... dissaponted
Response from BestpricenutritionApr 3, 2017
Hi - Because you chose the non-tracking shipping for $2.85 into Mexico, we cannot see where it is, but it did ship out on Feb 27th, and we did email you when it did. Today is the 10th business day since shipping (on average 6-10 business days we state on our website), so we would guess you will be receiving it this week. UPDATE: Could it have been taken by customs? Or stolen from your destination? If you look at tracking the last update shows: "Transferred to Local Post Office for Delivery" https://wwwapps.ups.com/WebTracking/track - 801073502594919808 As you can see, we did ship it out. I will have our customer service team look into this more though. UPDATE 2: As I stated above, we are going to look into this. It just takes a little longer due to this delivery being in Mexico.
Customer
I'll give new retailers a try if they make acceptable offers and they earn my repeat business if they honor their offers. In this instance I placed an order on March 3 for the Mesomorph special advertised by BPN and APS and it didn't ship until March 8. This is contrary to the BPN site which offers same day shipping if the order is placed before 2 pm. Moreover, the shipping is an additional fee whereas there are retailers that offer free shipping over $50. As it stands the email requesting this review has arrived before the items.
Response from BestpricenutritionMar 13, 2017
Can you let us know your order number and we can look into why this happened?
