BestpricenutritionReviews of bestpricenutrition.com

Not the best communication regarding out of stock order. When i informed them of the item i wanted instead of the one out of stock, they didn't make it clear that the other in stock items would be delivered separately.

The service was great but the product was just ok

It’s been more than a week since my order was supposedly shipped out. Someone from customer service called and said they were out of one the things I had ordered and that already shipped. I called and they had no idea why I received that phone call because my items should have shipped. I’ve spent a lot of money on this website because they do have really good products but this experience has made me want to change my mind from ordering here again.

The only reason I’m giving any stars is because there was a wonderful kind representative who tried to help and responded with great courtesy. On the other hand the order process— which did arrive and is the correct product — was overall a disaster and I would only order in the future if I have phone contact.

When I ordered product showed in stock. has taken over 5 weeks and still haven't received my first order. Did order a second time and received that order within a week. Price had gone up on second order.

One of my items was in stock. The other two were not. I received a message to say that with items being out of stock, my order is on hold until all items are in. I wrote that the in-stock item should be shipped to me and I will wait for the other items. This only makes sense to me. I would think that in-stock items would ship immediately. I appreciated the message about the out of stock items. Though, oos should be listed on the shopping page so people know that the item is not available.

Communication about products on backorder was poor. Weeks went by without any communication about a product that had apparently ran out. I had to initiate my concerns via email about why I had not received my order before communication improved. I would have preferred to have at least received part of my order than nothing at all for weeks. In the end, communication improved and I was able to obtain a replacement product similar to the one I had originally ordered.

Well the products arrived today, days late. The box was smashed and soak and wet on on side. This may or may not have anything with your shipping dept. however late and package arrived suspect. The bottles were okay but late.