BestpricenutritionReviews of bestpricenutrition.com

An absolute nightmare working with this company. I purchased an order on Feb 19th, 2019. Within 5 minutes I found a better price somewhere else and immediately emailed them to cancel the order. They did not respond until after it was shipped. I was fine with that as Nellie (my Customer Service Supervisor) says they will exchange it once I receive my order. That was on the 20th of Feb. That same day I emailed her back saying I wouldn't be able to refuse the package to return since I'm not home and asked for the next steps. I also mentioned that I found it cheaper on another site which is why I canceled. I would gladly keep it if they matched the price to save us all some trouble (I work in an online e-commerce company so I understand the hassle). 5 f-ing days later someone responds (Feb 25th). It wasn't even her at this point, just a generic Customer Service Team member. The email says Once you receive the order call or email us for a RA number to return the order. On the same day, I respond asking for my RA number as I have my package. It takes them another two days to respond saying that they do price matching and to send them the link. This is sent by another difference Customer Service rep (#3). On March 1st, I send them the link and specifically say, "If not, send me the RA number so I can return it". Referencing that if they can't match send me my RA number which I've asked for numerous times. They take another 6 days to respond saying they can't match the price because it was a promo code. That is fine and understandable, but tell me that BEFORE so we can move forward with the return instead of waiting almost 3 weeks to be denied. Again, NO RA NUMBER is given to me. I've asked in all my emails for the RA number after my initial so I could return it. At this point, I'm annoyed as hell as I've asked 3 times to return my order if they couldn't match. This entire process to send me a simple print out of a return label started on Feb 19th to March 8th. Let. That. Sink. In. Nearly a whole month just to return 2 bottles. This is my 3rd order from them and only 1 of them have been satisfactory. My first order had a broken item in there. 2nd was fine. This one was an utter disaster. It would've been nice if they offered a 15% off coupon or something since they royally f-ed me and I've spent over $350 on their products

Capsules were broken in a bottle of PES Norcodrene

Item was 2 weeks late. Website did not notify me the products I purchased were out of stock. Will not be using this website again.

The product I ordered was “in stock”. Turns out 4 of 5 products was not and I wasn’t notified until days later. I was refunded a week later for the 4 products and it’s been over 10 business days but I have not received anything. I’ve called and emailed but I have had no response.. not to mention the tracking number they gave me is not valid.

This is the second time best price nutrition does not have their inventory in stock. Therefore on my second attempt I had to cancel out this recent order and order straight from the source. Best price nutrition the company advertised as if they're overstock with inventory. But in this case there is a third party involved when the orders straight from the source.

I’m very upset with your website!! For some reason your website cancelled both of my purchases earlier in the month. I used a check card and credit card of mine (both cards have been used to make purchases before for your company) to make purchase your product only to have my orders cancelled. I’m confused to why I even received an email to rate my purchase when I wasn’t allowed to make one.

good prices horrible order refilfulment.

Haven’t received the order or even a confirmation of when it might ship or arrive