Roger S.
It took too long to receive it and …
It took too long to receive it and besides that I really didn't like the product

Largest authorized retailer of bodybuilding supplements, discount weight lifting supplements, sports nutrition and vitamins online.
Bestpricenutrition (bestpricenutrition.com) has 4,514 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Roger S.
It took too long to receive it and besides that I really didn't like the product
Kimberly Ann P.
Poor delivery of item. I originally ordered express felivery,2-5 days. Had to order from different website a couple of days later and that arrived earlier.
Response from BestpricenutritionSep 11, 2017
Hi Kimberly, Looks like you placed your order on the 12th, which was a Saturday, so it shipped on Monday, the 14th. It arrived at your door on the 16th, so only 2 days delivery. You may not have known that we are closed on the weekend so it seemed like it took longer. Hope this helps. The Best Price Nutrition Team
Nugzar G.
I ordered "Advanced Ginkgo Smart" and received "Ginkgo Smart"
Response from BestpricenutritionSep 1, 2017
We do apologize. Actually "Advanced Ginko Smart" was changed to just Ginko Smart. The ingredients are the same. We will update the picture and the name on our website. Manufacturers never update us when they update products, so it can sometimes take some time for us to see a name has changed on a product.
suvabrata B.
there is no good customer assistance/service... no proper tracking record... it's international but the service is not of international standard.no expert's guidance / assistance.
Response from BestpricenutritionAug 29, 2017
Hi, looks like your package did ship out on the 8th. This is the 15th business day, and for your country, we do state 16-30 business days delivery. It should arrive as normal as long as you ordered all allowed products.
Paula
Received 4 products however 1 was covered in dust and had expired over a year ago. Asked for replacement product and was told it would be shipped 2-3 days and 2-3 weeks have gone past and still waiting on product to arrive in their warehouse and no further communication. so have asked for refund instead. Customer service is fine but sending a product that had expired a year prior and promised to send a replacement product and after 3 weeks still waiting..... unacceptable.
Response from BestpricenutritionAug 25, 2017
We do apologize about the delay. it was due to our warehouse/office move. I believe the customer service team contacted you and gave you a refund and shipped a new bottle? We do apologize about the expired bottle. With our move we made sure to review our entire inventory, as we normally get Dymatize once per week.
Carol S.
Order placed July 5th. Arrival date shown as 4-7 days. On July 24th I had not received order and called and was told 'they" had not received order. No notice stating it would be late, no "sorry". Later that day I got email that said order was shipped--kind of suspicious it happened day I had called. Finally arrived at my house on Aug 2, almost 1 month after ordering. Way to long. I think if I hadn't called it may never have arrived. Plus, this was not free shipping. So if you need your order in less than a month, this is probably not the place to shop.
Melanie
It took almost 3 weeks to get my products. I had to call customer service 3 times before they responded and informed me my product was on back order. Bad shipping/ poor customer service.
Response from BestpricenutritionAug 3, 2017
Can you let us know your order number so we can look into this?
Michael
The product arrived late and already open. There was significant spillage and a lack of confidence that it had not been tampered with. I had to dispose of it.
Response from BestpricenutritionJul 27, 2017
We do check everything before we leave, but we have seen before where customs opens the box and even the supplement. This could have been the case in this situation. You may want to contact your local customs office to see if they can find out if it was opened.