BestParkingReviews of bestparking.com

Chris b. Was a total bad ass. Thank you for making our trip awesome

Really really bad. I would recommend this company to anyone looking for convient and helpful parking or service. I made a reservation well in advance and I was told I can’t park during my time. The man said “not my problem”.

BestParking is Worst Parking. Here is my experience. This company is run by fraudsters and is nothing more than a scam. God help you if you have a customer service problem. Unlike a service like AirBnb, where they try to work with you in good faith to resolve a legitimate problem, BestParkng does the vanishing act. No one is available on the phone. The toll free number just disconnects you. The email address for support listed in the app is non-existent. Emails to it bounce. The regulators, such as the local parking authorities should shut this company down.

Lot was full when I arrived to hotel parking and the attendants apologized and said they were sorry but we should have never been sold a parking spot on a very busy weekend. The whole point of pre-booking and pre-paying for parking is to secure a spot. I will not bother with bestparking.com again.

I booked a parking with them on May 7th at 130 PM and went to the spot but the entry was blocked with a sign that said Monthly parking only. So i went and find another parking. Then asked for refund but they denied my claim. Very bad business practice. I filed a complaint at BBB also. I will not recommend this company

DONT BOOK ON THAT APP!!! I booked a parking and fully paid for it. I came to the garage and it was full. The garage doesnt sync with that app and they didnt let me in. I had to look for another garage for 25 minutes (came late to my meeting) and I paid double. The worst thing is - This fraudulent company wont even refund me for service I never got!!!!!!

Used it for the first time this weekend. The pass I purchased would not pull up on my phone - it was absent - though I paid for it.

Reserved a parking space in SF a week in advance of performance: space reserved to be available from 11 a.m. to 5. Supposedly valet parking; extra for small SUV. Arrived at 11:50, more than an hour before performance. Garage was closed. Called best parking for help. After a frustratingly long wait, got a rep who, after putting us on hold again twice, couldn't help us. By the time we found parking and walked the added distance to our event, we missed the first 15 minutes of the performance. They did say my payment would be refunded, but I won't believe that until I see it.