Best Online CabinetsReviews of bestonlinecabinets.com

Update (4/5 stars): BOC emailed me after I posted my review and offered to make things right. I felt the options they gave me left me to pick something less favorable than my original expectation (I had expected the quality to match that of the sample door), which is why I am still giving this review 4 stars. We ended up going with an appearance allowance. This has helped me accept the condition their in. They're beautiful despite the flaws. I wouldn't use BOC again, but I appreciate all that they did to make things right. If you don't mind small hairline fractures, scratches, and dings then they may be right for you as their prices are good and their customer service great. Original post (2/5 stars): Almost every single item had defects (including the doors). It was so exhaustive that I ended up asking that basically only doors be replaced. So far every replacement has flaws. Almost like they reserve flawed items for that purpose and hope you'll just walk away. It's been an exhausting and disappointing experience. On a positive note, I can say that their customer service was pretty good. They always got back with me and worked through the issues.

I had to buy two kitchens over the course of a year. One was my personal kitchen, the other was for a rental unit. I bought my cabinets from The RTA store. I thought they were great until I received the cabinets for my rental unit from Best Cabinet Online. The plywood is thicker and higher quality. The cabinet backs are far better quality. They are much easier to assemble. They were also lower cost. I had two doors with minor imperfections in them. Best Online Cabinets replaced them with no issues. This is a first class company and they gave me a first class experience.

The cabinets I wanted were no longer available though you so I went elsewhere

We have ordered many kitchens from best online cabinets and we will continue to do so the customer service is excellent from the initial phone call with Anthony to RB completing our order with fast turnaround times on kitchen drawings and cabinet availability I highly recommend best online cabinets for all your kitchen needs

We recently remodeled our kitchen. We used best online cabinets and we're extremely happy with the quality and the service. One of the cabinets was packaged incorrectly and they replaced it no questions asked. I will use online cabinets again in the future.

Got the thermofoil flat panel cabinets. FAR superior to the big box Swedish store and comparable in price. Service from BOC blows the Swedish store out of the water. Everything arrived exactly when they said it would and they were quickly responsive to every question I had. Shout out to Anthony in customer service for being so helpful. A+++++

I like the cabinets but they were the wrong style which caused me to have to cut them to fit and one of the doors was broken upon delivery. It was replaced but this project was a hassle

Kitchen cabinets arrived in great shape and very timely. Questions I had prior to ordering were answered professionally and were quite helpful in the decision making process. Thanks!