BestierReviews of bestier.net

ZERO stars? Purchased a "standing desk" from Bestier from Walmart. Directions were COMPLETELY wrong, and I've put together my share of "flat pack furniture" in my life to know that CAD CAM products don't get screwed up in transit, it's the CAD CAM's operator that gets the settings/measurements TOTALLY WRONG. HOLES IN THE WRONG PLACE. BOLTS WITH SNAP OFF HEADS, THEY ARE SO SHODDY! THE QUALITY OF CHEAP CHINESE CRAP HAS TO STOP. NOW I'M GLAD THAT THERE'S A 50% TARRIFF ON CHINA. And now? Even Walmart won't carry their crap. Utter crap.

So happy that we were able to find the right fireplace for on entertainment stand, the colors are beautiful and the heat is perfect every time.

Great experience with the company. Very friendly and personable and able to communicate efficiently. No delays and felt important.

do you like buying Ikea products where you can spend days putting things together. Bestier is the same or worse. And they say they respond to emails in 24 hours since they don't even have any phone support. Don't believe it. They have not responded to anything and the directions and hundreds of parts are tedious and confusing. Lastly , the displays that look like wood and pressed wood so don't drop even one as they break Very easily.

This has been an extremely unprofessional experience. I paid for a service that was never delivered, despite repeated promises and excuses. Staff member Daniel who head the accounts department is very unprofessional taking money without any intention of completing the work. I strongly advise others to avoid this provider.

Daniela is excellent

They were nice and I hadn't received my remote, but they resolved the issue and sent me another remote for my fireplace. Very friendly.

It has taken months and I am still waiting on a repair part. This company has limited shipping areas in the US. I do not recommend them because of their inability to be able to correctly ship a repair part. Slow response in emails, lack of knowledge of what they’re looking at for repair parts of pictures that I sent them what was needed. I definitely will never buy from you again.