Bes'Dam SoupReviews of besdamsoup.com

I ordered soup for my cousin who was having surgery. I was told it would go out today shipping frozen two weeks later she still didn’t have it and the man said he would send it out the next week and he didn’t. and the week after that he sent it and it was six days ground from New York to Mississippi. It got there, and it was literally hot. I warned him that I saw the day that it got shipped that it said ground and that it was taking six days and he said oh no, it’ll be there tomorrow he lied so when my cousin got it and it was hot, she contacted them and they said they’d send out a new batch immediately and it would be there overnight. It is now a month and a week from her surgery a month from ordering and they are not responding to my emails my texts or my phone calls. It was over $100 order and I’m gonna have to go through the work of contacting my credit card company to get the money back because they are not in communication with me they know what they did wrong.

Hi Ed, Christmas preparation and planning are enough stress without having to endure set backs, like constantly checking on old orders. You personally placed my order on Dec, 3rd and it was to ship last week and did not. I spoke to you again this past weekend and again, you promised to send me a tracking number. I can't keep sweating this gift being sent. I just read the reviews online and one would think that the ball would be moving smoothly by now. I need my order shipped today, with no more excuses or broken promises or I will have to scramble last minute to find another thoughtful gift and going through my bank. Darlene Murton.

Still not received!!!!!

This is the second order that I placed with Bes'Dam Soup. The first took at least a month (or more) to be delivered, and I couldn't reach anyone at the company. I swore I would never do business with them again. Well, I caved because my mother enjoyed the soup given to her as a gift. My second, and most recent, order was place on 11/19/17. It's status is still "Awaitng fulfillment". It is 12/4/17. My credit card has already been charged, and once again, no soup. This is definitely the last order I will place.

I spent $271.51 on a 6 month supply of soup for my elderly father and I never received any product. After multiple "promises" from Ed Covino to be reimbursed, I did not receive reimbursement. I can't believe this company is still in business as every review I see says the same thing.

Saw their deal on Fox and Friends and decided to buy my son his traditional request of Lobster bisque from Bes Dam company rather than my usual drive to Soup Nazi in Ann Arbor, MI..what a mistake! I had a bad feeling, but took the chance. We were well within the time limit to get it before Christmas (2 weeks away), so I paid and kept my fingers crossed it would get here by our Christmas Eve dinner. Not even close! After several phone calls to Ed the owner, and hearing his multiple excuses about how they had 5 times the orders from the Fox and Friends show, that they were making soup day and night to catch up. (I also put a note with my order that I needed it for our Christmas Eve Dinner, which Ed said held a special place in how orders were sent out). Nope. Not unless Christmas Eve came in January of 2017! After Christmas Eve came and went, we thought maybe we could eat it on NYE. Nope! Not when you get thawed and discolored rotten soup the 27th of January plopped on your porch! It looked like puke, smelled like puke and it was a major turn off! Not a piece of lobster in the batch! We all ended up deciding not to eat more than a small taste- in case of Montazuma's revenge came knocking on our back door! It was just disgusting and a waste of over $64.00! We called to get a refund so many times, it was terrible! Answering machine msgs got old. It was almost laughable, except for the fact I am out all that money for a spoiled product! Tired of Ed's messages on my answering machine, poor customer service when I called them and left msgs, and to think...I got duped buying expensive soup! The worst part of all was on their website tonight 4/20/17...Ed replied to a poster-also named Nancy, and told her "to just die" simply because she had made a complaint about his soup. Niceeeee Ed, just Nice. You MAY just receive your wish if she eats your awful, rotten, rancid soup! People-save your cash..and your life! He can't tell a craw daddy from a lobster-bcuz there isn't a bit of lobster in that pink pukie brew...(I was being nice about it being a craw daddy, too). What color is cooked rat anyway?

I ordered the clam chowder and the lobster bisque. Both were awful. The clam chowder was a grey color , very few potatoes and clams were pretty much undetected. The soup was watery and tasted nothing like clam chowder. The lobster bisque was even worst. What a joke to even have the nerve to call it that. Plus it took over a month to arrive. I cancelled it and they still send it as they had taken their money the second I ordered it. I would not recommend these soups and I find they were definitely over pricesd for the quality. Please take my review to heart and save your money.

Was willing to be patient to receive my order of over $300 in soup due to large exposure on Fox and Friends. Two months waiting is too long. Can not reach anyone by phone. I was able to receive credit for gift cards , but that was in addition to the $300 in product. From other reviews , I am not alone.