The soup varieities I ordered were…Tuscan Bean, Rotisserie Chicken Noodle, Harvest Veggie, Lobster Bisque
The soup varieities I ordered were delicious (low in salt which I loved even more)! Each serving came frozen and packaged in a way that made it easy for me to just toss right into my freezer, and pull out one serving at a time when I needed it. Personally, I loved having this soup for a "late night snack" while working! They were sold out of the Butternut Squash which I definitely intend getting with my next order.
Highly recommend!!! 5-Star!!
WG
William Grady R.
The owner takes personal pride in…
The owner takes personal pride in customer satisfaction. Best Damn Soup Company has excellent products.
W Grady Rosier
SD
Sally D.
Ordering was easy and I liked the…
Ordering was easy and I liked the variety of soups offered. Then, the personal touch of Ed, the owner, calling to discuss the order and ensure satisfaction was amazing. Everyone reported loving the soups. Thanks for a great product!
CH
Chris
Soup gifts
All the recipients love to every soup.
TI
Tim
Soups are consistently great
Soups are consistently great, not an easy task with fresh ingredients. Orders go out quick and are shipped in proper packaging. Owner has reached out to thank us which is always a nice touch. Newly introduced gravy's and sauces are a welcomed addition, keep up the great cooking!
DM
Donna M. S.
great service and a kind professional…
great service and a kind professional employee
SR
Susan Rannestad Midwife I.
I ordered soup for my cousin who was…
I ordered soup for my cousin who was having surgery. I was told it would go out today shipping frozen two weeks later she still didn’t have it and the man said he would send it out the next week and he didn’t. and the week after that he sent it and it was six days ground from New York to Mississippi. It got there, and it was literally hot. I warned him that I saw the day that it got shipped that it said ground and that it was taking six days and he said oh no, it’ll be there tomorrow he lied so when my cousin got it and it was hot, she contacted them and they said they’d send out a new batch immediately and it would be there overnight. It is now a month and a week from her surgery a month from ordering and they are not responding to my emails my texts or my phone calls. It was over $100 order and I’m gonna have to go through the work of contacting my credit card company to get the money back because they are not in communication with me they know what they did wrong.
Response from Bes'Dam SoupDec 13, 2025
Good Day Ms. Rannestad,
I truly apologize for the errors that were made with our service and miscommunication.
As I discussed with you on the phone, at Bes'Dam Soup, we work hard to deliver a beautiful food experience with exceptional service. When we fail to do so, we are committed to taking full responsibility and doing whatever is possible to make the best of the situation.
As I've since communicated with you, we are pleased to accept the charge dispute that you initiated with your credit card, as the soups did not arrive in time, or in acceptable condition.
Also, as I've communicated, I was pleased to re-send the complete order this week, with our compliments, and upgrade the shipping to 2-Day Air at our expense. I feel that this is deserved, in consideration of the problems that you experience.
I also just confirmed with FedEx that the re-shipment was delivered yesterday morning in beautiful condition and emailed that update to you.
As we have been shipping our delicious soups to families all over the USA for the last 20 years, we have built an exceptional reputation for great service. However, as we are not perfect, we accept responsibility for our errors and strive to compensate for them.
I hope that this solution is acceptable to you.
With Very Best Regards,
Ed Covino
Owner
Bes'Dam Soup
LE
Leesa
2nd year we have ordered for Christmas…
2nd year we have ordered for Christmas gifts to our families up north who don't get out much because of the weather. Customer service is great.