Shari's Berries, long time home of the Unforgettable Gift sells covered strawberries & chocolate gifts. Shari's Berries deliveries nation-wide.
Shari's Berries (berries.com) has 807 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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807 approved reviews, newest moderated first
Sandra D.
Very disappointed! I ordered 1 dozen gourmet strawberries for my Mom for Mother's Day and when they arrived the chocolate was completely melted. The ice packs inside the box were hot. The strawberries were even warm. I called the 1-800 number and spoke to a customer service rep. whom just wanted to replace my order and after I insisted she said she would refund the full amount.
Rachel K.
BUYERS BEWARE!!!! Ordered Mother's Day gifts to be delivered May 12th with flexibility through May 14th. NEVER ARRIVED!!!!!!! Reorder supposidley to arrive today... company has yet to process or 'in transit' order at 12:33PM May 15th. Little faith in this company and their lies. They should be ashamed. DO NOT USE if you actually want your loved ones to feel loved!!
Sun L.
Mother’s Day gifts didn’t arrive after charging extra for delivery by Mother’s Day :-( total break down of trust.
Sarah V.
The FedEx delivery person didn't ring the bell or knock to let us know the chocolate covered strawberries had been delivered. The box was subsequently sitting outside in Florida overnight. The strawberries were ruined. There was also a flower arrangement included that had wilted and was not as pictured. Very disappointed. Only a partial refund was made.
Ken P.
If I could rate 0 stars I would. I ordered flowers and berries to be delivered on 5/13. They never arrived. When I called it sounded like I was talking to someone in the Philippines. They said my order was canceled which I never canceled it. They said they would do a replacement order but it wouldn’t arrive till Tuesday 5/16. I will never order from this place again
Robyn
My husband ordered me a Mother’s Day chocolate strawberry box. When I unpackaged the box, the ribbon was disheveled but I didn’t think about it. When I opened the box, one whole strawberry was missing! There was styrofoam inside the box and the corner was ripped open. Then I noticed a hole chewed into the styrofoam packing. It was clearly the work of a RAT!!! The outside box had no visible hole and was taped up everywhere. They only offered a replacement (to arrive 4 days later) and a $20 gift card!!! When I called the customer service line, they confirmed my husband made a complaint, but when I asked to make sure it referenced our concern about a rat, she acknowledged that it didn’t. It only said there was an hole in the box. Total CYA!!! Not sure if the damage happened in the facility or with the shipping company, but it is Shari’s Berries’ responsibility from order to delivery. Everything about the situation is unbelievable - disgusting, unhygienic, and negligent.
Samantha S.
Will never order AGAIN....
Penny H.
I ordered flowers and strawberries for my mom for Mother's day. Delivered today ontime from California to Denver. Product was in great shape. Flower bouquet was smaller than expected but beautiful well maintained flowers. Strawberries were HUGE and delicious. I don't know what everyone's complaining about. Maybe because everyone feels entitled. And no one can control FedX once it's shipped. My mom was happy and so was I. I'll order again! Thank you!