Shari's BerriesReviews of berries.com

Terribly HARD to get to CUSTOMER SERVICE support for a couple of days after order.Website is VERY UNINFORMATIVE and FAILS TO OFFER clear delivery options for meltable chocolate products. However, a FINALLY reached a very helpful customer support rep, after signing up for the Passport program for 1 year, who assures me they were sent via cold pack container with special instructrions to Fedex for cool storage & delivery. TBD how it will arrive, but hoping for the best and will write another review then.

My dad loves strawberries, and hopefully these are amazing for him. This is probably the second time I’ve ordered them. I always had good success with your company.

Order was placed for delivery 6/14. This is a gift. Shipment has not been received. Upon review of the status I found that the order is to be delivered 6/21. Very disappointing!

Some of the best chocolate covered strawberries we've ever had. They were so good and they looked perfect.

Will NEVER order again!! The product is great IF you receive your order. We have not received our order once in the past. Then just recently the berries were never delivered despite receiving an email that the berries were delivered. We were told that they send that email right before we get them. Well….never got them despite the rep ensuring that we would. We called and said they would refund the money and send a 6 pack of berries to rectify the situation. We agreed. The day the delivery of thee courtesy delivery of berries we once again received a delivery email but yet again, no berries. This happened to us before and when we called they gave the same story but never received. It’s sad because we love the berries but the service to buy them through is absolutely ridiculous to where we will never order again! Shari’s Berries should seek an alternate way to have their respected items to be delivered through.

I received a gift of the berries few years ago and was very pleased. My order for my recipient was very well received. Your vendor did very well with the shipment as ordered and the berries were excellent. I will order these again. Tx much!

I wish I could give zero stars! NEVER EVER USE THIS PLACE IN FAIRFAX VIRGINIA!!! They went to wrong house to deliver birthday fruit to my husband. Said no one was home and refused to come back out until next day which wasnt my husbands birthday. I called so many times and they could care less that they were ruining my husbands 65th birthday. Worst customer service EVER!!!!

The berries were ripe and fresh and of course dipped in the chocolate made them absolutely delicious