Heidi C.
The wait was so worth it
Last Update: We received the rug and we are elated!! OMG, it is unbelievably beautiful. We are so happy. So in the end, it was so worth the wait. You will likely wait longer than the website states, but it is so worth it! - - - - - - - I am removing an awful review saying how I thought these guys were scammers, to happily say that my rug has been shipped. I have waited for this news for 10 weeks, with very little response to my emails. But I now understand that this is a very young business with some growing pains. From the sweet emails I got after I posted the first awful trust pilot review, I trust that they will improve. I wish them all the best.
Response from BerberhandicraftOct 7, 2025
Hi Heidi, We’re so happy to hear your rug arrived and that you love it! Thank you for giving us the chance to make things right and for your kind words, they truly mean a lot. Every piece is handmade with care here in Morocco, and feedback like yours keeps us motivated to keep improving Wishing you and your family all the best, and thank you again for your kindness and honesty.