BerberhandicraftReviews of berberhandicraft.com

I ordered a very large, expensive rug on Feb 6. When the order had not arrived 2 months ago I contacted them via the chat on the website and was told would take another 4 weeks. I have received zero communication since. Last week I went to contact them again and their website is closed and are not replying to repeated emails, phone calls and Instagram messages. This is a scam and I now looking into taking this further.

I ordered a rug from Berber Handicraft the beginning of 2026. A woman from BH. named Sara reached out with a photo of my rug on a loom and said it would ship around march 9. It’s now May 23. I’ve tried emailing, insta DM and comment, and have received no response. I’m assuming at this point I’ve been scammed. Very very disappointed.

Unfortunately, this company seems to be a scam. i never received my rug. I bought the rug for about 525 euros (about $600) and placed the order at the end of February. Estimated time to ship was 4 weeks. I emailed them asking for an update, and they promptly communicated that because of delays, my rug was set to ship April 6th. Okay, that was fine. Well, April 6th came and went, and it's now mid-May. I have sent several emails and have received no response. I'm so disappointed, was really excited for this rug.

I ordered a rug back in December and finally my rug arrived after a long wait. It was truly worth the wait amazing craftsmanship and attention to detail. Much respect and appreciation, thank you berberhandicraft 🤍

The store was excellent my carpet finally arrived after a long wait and it truly worth it . thank you 🙏

SCAM. Unfortunately this company is a scam. Ordered my rug in the beginning of March with expected deilivery time beginning of April (according to their website). I've been e-mailing them once a week since the beginning of April to get an update on the status. (5 weeks now). No response what so ever.

I made an order on December 2025. I waited three month my order. I wanted to cancel the order but the seller refused to do so. When this carpet did arrive, it had been lying around for a month and I just threw it, it was falling apart very shed fibers. My vacuum cleaner couldn't stand it and neither did I. In the end, I can say this is a SCAM.

We have sent two emails and called and left messages to inquire about the status of the rug and have not received a response. The rug was ordered on February 4, almost three months ago. Order #1361 for Mark