Boris.------------------------------------------------------
Exelent service
I liked this company. I was so happy to make business with them. Fast delivery and great quality of the product. Thank you, guys.
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Boris.------------------------------------------------------
I liked this company. I was so happy to make business with them. Fast delivery and great quality of the product. Thank you, guys.
Samy
My experience with Ben's Cycle is the best I ever received in my shopping online. It's started when I send them an email to inquire about a part that I needed for my bike. I did not expect to receive an answer that day but to my surprise within five minutes someone was willing to help me. The customer service representative was very knowledgeable while I am a novice in bicycle mechanic. He was very patient with me. I had to send him some pictures and printing in order to identify the right part. Throughout the whole process, he remains the best professional that I ever dealt with. Ultimately, I highly recommend Ben's cycle to anyone who want to experience the real customer service. Ben's cycle is and will be my first choice when I am in the market for my bike.
Jay
Price was lowest. Shipping was super prompt. And item was exactly as described. I will return to shop at Ben's. Thanks for your service and attention to detail.
Roy
My order was shipped out "UPS" and it was free. So, I got a great "Brooks B67" and at the lowest price I could find on the net. Now I can't find any reason to complain about that! Keep up the good work guys, and I wouldn't hesitate to order from "Ben's Cycle" in the future.
Stephanie
They always have what I want, all quality stuff and shipping is crazy fast
Customer
I was especially surprised (and delighted) that the package arrived sooner than I expected
Customer
Great price Fast shipping Excellent comunication
Tom
I placed an order online, then realized I made a mistake. I called the shop and they quickly made the necessary change without any hassle. The products, customer service and shipping was all A+. Highly recommend Ben's